EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Chapter 18, Problem 7P
a)
Summary Introduction
To determine: The number of dock requested if truck arrive at the rate of three per day.
b.
Summary Introduction
To determine: The investment decision in new equipment.
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A warehouse has 2 docks for unloading. The arrival rate of trucks at the warehouse is 5 trucks per
hour (Poisson distributed). The unloading rate is 4 trucks per hour (Poisson distributed). The driver-
truck combination represents a cost of S275 per day. Each dock plus labor represents a cost of $900
per day. What's the minimum dock-crew and driver-truck cost (pick nearest answer)?
a. 2364.10
b. 0.75
c. 1345.00
d. 2670.76
e. 0.25
Under gate-usage agreements, aircraft schedule use of gates is coordinated with airport management and other air carriers serving the airport. These air carriers usually have relatively few operations scheduled at the airport and airport operators can maximize the number of aircraft that may use gates over the course of the day. Which agreement does this represent?
I ONLY NEED NUMBER 4 LETTERS A-C
3. Sharp Discounts Wholesale Club has two service desks, one at each entrance of the store.
Customers arrive at each service desk at an average of one every six minutes. The service rate at each service desk is four minutes per customer.
4. Sharp Discounts Wholesale Club is considering consolidating its two service desks (see
Problem 3) into one location, staffed by two clerks. The clerks will continue to work at the same individual speed of four minutes per customer.
a. What is the probability of waiting in line?
b. How many customers, on average, are waiting in line?
c. How much time does a customer spend at the service desk (waiting plus service time)?
d. Do you think the Sharp Discounts Wholesale Club should consolidate the service desks?
Chapter 18 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 18.1 - Prob. 1.1RQCh. 18.1 - Prob. 1.2RQCh. 18 - Prob. 1DRQCh. 18 - Why do waiting lines form even though a service...Ch. 18 - Prob. 3DRQCh. 18 - Prob. 4DRQCh. 18 - What approaches do supermarkets use to offset...Ch. 18 - Prob. 6DRQCh. 18 - Prob. 7DRQCh. 18 - Prob. 8DRQ
Ch. 18 - Prob. 9DRQCh. 18 - Prob. 1TSCh. 18 - Prob. 2TSCh. 18 - Prob. 3TSCh. 18 - Prob. 1CTECh. 18 - Prob. 2CTECh. 18 - Prob. 3CTECh. 18 - The owner of Eat Now Restaurant implemented an...Ch. 18 - Prob. 5CTECh. 18 - Prob. 1PCh. 18 - Prob. 2PCh. 18 - Prob. 3PCh. 18 - Prob. 4PCh. 18 - Prob. 5PCh. 18 - Prob. 6PCh. 18 - Prob. 7PCh. 18 - Prob. 8PCh. 18 - Prob. 9PCh. 18 - Prob. 10PCh. 18 - Prob. 11PCh. 18 - Prob. 12PCh. 18 - Prob. 13PCh. 18 - Prob. 14PCh. 18 - Prob. 15PCh. 18 - A priority waiting system assigns arriving...Ch. 18 - Prob. 17PCh. 18 - Prob. 18PCh. 18 - Prob. 1CQ
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