EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Chapter 18, Problem 8P
a.
Summary Introduction
To determine: The average number of mechanics at counter those being served.
b.
Summary Introduction
To determine: The probability that mechanics will have to wait.
c.
Summary Introduction
To determine: How long mechanics will have to wait.
d.
Summary Introduction
To determine: The percentage of idle time.
e.
Summary Introduction
To determine: The optimal number of clerk minimizing total cost.
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Question 1
M&H company ltd. sells television sets and has collected monthly sales data (in units) for the past 12
months as shown in table 1below:
TABLE 1
Month
Sales (Units)
1
120
2
135
3
150
4
165
5
180
6
200
7
195
8
210
9
225
10
240
11
255
12
270
Using the data provided, answer the following questions:
a. Using a 3-month weighted moving average with weights 0.5, 0.3, and 0.2 (most recent month
having the highest weight), calculate the forecast for month 13.
[2 marks]
b. If the company applies an exponential smoothing method with a smoothing constant (a) = 02,
and assumes an initial forecast of 120 units for Month 1, calculate the forecast for month 13.
[6 marks]
c. Calculate the Mean Absolute Deviation (MAD) for the exponential smoothing method and
weighted moving average method using the actual sales data for Months 4 to 12 and determine
which method is more accurate.
[8 marks] d.
Compute the values of a (intercept) and b (slope) using the least squares method. [7 marks]
e. Use the…
Question 4
MGM12026 Production and Operations Management semester il 2024
A company operates a manufacturing plant that produces two products, A and B. The plant has the
following capacity data:
.
.
Design Capacity: 15,000 machine hours per month
Effective Capacity: 12,000 machine hours per month
Actual Output (Utilized Capacity): 10,000 machine hours per month
Additionally, the plant produces Product A and Product B, with the following production data:
Product Demand (Units)
Processing Time Contribution Margin ($
(hours per unit)
per unit)
A
3,000
2.5
40
B
4,000
1.5
30
a. Calculate the plant's
i. Capacity Utilization
[3 marks] ii. Effective Capacity Utilization
[3 marks] iii.
Efficiency. Interpret the results. [3 marks] b. Compute the total machine hours required to
meet full demand for both products. [5 marks]
c. Determine whether the plant has sufficient capacity to meet full demand. If not, calculate the
shortfall in machine hours.
[3 marks]
d. Using the contribution margin per…
Chapter 18 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 18.1 - Prob. 1.1RQCh. 18.1 - Prob. 1.2RQCh. 18 - Prob. 1DRQCh. 18 - Why do waiting lines form even though a service...Ch. 18 - Prob. 3DRQCh. 18 - Prob. 4DRQCh. 18 - What approaches do supermarkets use to offset...Ch. 18 - Prob. 6DRQCh. 18 - Prob. 7DRQCh. 18 - Prob. 8DRQ
Ch. 18 - Prob. 9DRQCh. 18 - Prob. 1TSCh. 18 - Prob. 2TSCh. 18 - Prob. 3TSCh. 18 - Prob. 1CTECh. 18 - Prob. 2CTECh. 18 - Prob. 3CTECh. 18 - The owner of Eat Now Restaurant implemented an...Ch. 18 - Prob. 5CTECh. 18 - Prob. 1PCh. 18 - Prob. 2PCh. 18 - Prob. 3PCh. 18 - Prob. 4PCh. 18 - Prob. 5PCh. 18 - Prob. 6PCh. 18 - Prob. 7PCh. 18 - Prob. 8PCh. 18 - Prob. 9PCh. 18 - Prob. 10PCh. 18 - Prob. 11PCh. 18 - Prob. 12PCh. 18 - Prob. 13PCh. 18 - Prob. 14PCh. 18 - Prob. 15PCh. 18 - A priority waiting system assigns arriving...Ch. 18 - Prob. 17PCh. 18 - Prob. 18PCh. 18 - Prob. 1CQ
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- Gas sales across type: 80% of gas sales tend to be regular. 15% midgrade, 5% tend to be premium. $0.10 increase in price per gallon tends to decrease gallons sold by 1 to 3%. Jan-0.87, Feb-0.95, Mar-1.00, Apr-1.05, May-1.08, Jun1.15, Jul-1.13, Aug-1.07, Sep-1.02, Oct-0.94, Nov-0.89, Dec-0.85. You want the MAPE to be below 20%, if ypu can get it to or below 10% they'll throw in extra $10k. Wont get bonus if it is above 11% or 20%. It cannot be over 20%.arrow_forwardhelp me choose the correct path please. There are other optionsarrow_forwardNegotiators can gain several benefits from using the strategy of multiple equivalent simultaneous offers. By offering multiple options it reduces the chance of rejection. It also improves the chances of reaching reaching an agreement. By presenting multiple offers, it shows you are flexible. agree with the postarrow_forward
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- how can you gain trust in a negotiation setting?arrow_forward✓ Custom $€ .0 .on File Home Insert Share Page Layout Formulas Data Review View Help Draw Arial 10 B B14 ✓ X✓ fx 1400 > 甘く 曲 > 冠 > Comments Editing ✓ . . . P Q R S T 3 A Production cost ($/unit) B с D E F G H J K L M N $74.00 4 Inventory holding cost ($/unit) $1.50 5 Lost sales cost ($/unit) $82.00 6 Overtime cost ($/unit) $6.80 7 Undertime cost ($/unit) $3.20 8 Rate change cost ($/unit) $5.00 9 Normal production rate (units) 2,000 10 Ending inventory (previous Dec.) 800 11 Cumulative 12 13 Month Demand Cumulative Demand Product Production Availability Ending Inventory Lost Cumulative Cumulative Product Sales 14 January 1,400 1,475 15 FUERANZ222222223323333BRUINE 14 February 1,000 2,275 Month January February Demand Demand Production Availability Ending Inventory Lost Sales 1,400 #N/A 1,475 #N/A #N/A #N/A 1,000 #N/A 2,275 #N/A #N/A #N/A 16 March 1,800 2,275 March 1,800 #N/A 2,275 #N/A #N/A #N/A 17 April 2,700 2,275 April 2,700 #N/A 2,275 #N/A #N/A #N/A 18 May 3,000 2,275 May 3,000 #N/A…arrow_forwardFollow guidelines and summarize in a paragrapharrow_forward
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