Management (14th Edition)
Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Chapter 18, Problem 6RDQ
Summary Introduction

To explain:

Importance of control to the customer interaction.

Introduction:

Controlling refers to the process of correcting, monitoring, and comparing task performance. Controlling is very important in an organization. Executives in an organization should know the control technique even if their subordinates are working as planned.

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Chapter 18 Solutions

Management (14th Edition)

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