Management (14th Edition)
Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Chapter 18, Problem 5RDQ

Explain the balanced scorecard approach to evaluating organizational performance.

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Describe two balanced scorecard critiques.
Develop a balanced scorecard that the dean of the college could use to evaluate the college’s operations. Be specific and indicate the purpose of each balanced scorecard measure.
Discuss how a business would use a "balanced scorecard" in evaluating the overall performance of a department or a division?

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Management (14th Edition)

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