OPERATIONS MANAGEMENT >C<
OPERATIONS MANAGEMENT >C<
14th Edition
ISBN: 9781307701432
Author: Stevenson
Publisher: MCG/CREATE
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Chapter 18, Problem 17P

a)

Summary Introduction

To determine: System utilization rate.

Introduction: Poisson distribution is utilized to ascertain the probability of an occasion happening over a specific time period or interval. The interval can be one of time, zone, volume or separation. The probability of an event happening is discovered utilizing the equation in the Poisson distribution.

b)

Summary Introduction

To determine: The average customer waiting for service for each class and waiting in each class on average.

c)

Summary Introduction

To determine: The average customer waiting for service for each class and waiting in each class on average.

d)

Summary Introduction

To determine: The observations based on the results from part c.

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