Operations Management: Sustainability and Supply Chain Management (12th Edition)
Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 17, Problem 1P
Summary Introduction

To determine: The overall reliability of the processing unit.

Introduction: Reliability is the probability that a product can perform over a specific period. It is the consistency of the product to perform in the same way for a particular period of time.

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QUESTION 7 Write any TWO disadvantages of asking open questions in a Questionnaire. List any TWO advantages of PILOTING a questionnaire. Briefly explain any ONE method of measuring reliability.
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QUESTION 15 Tradeoff analysis on different design concepts are performed and the data obtained are shown in Table Q15.1. The manufacturing cost of the design concept has been estimated and the reliability score of each design concepts has been ranked on a scale of 1-5. In both cases, low scores are considered good. The customer has agreed weighting factors of 55% for reliability and 45% for manufacturing cost. Table Q15.1: Trade-off data (low scores good) Design Concepts Reliability Score (15) Manufacturing Cost (Em) W B C Normalise the score by the maximum value, complete the trade-off and rank the options (1-best option) A D JA 4 410 VE B 3 507 C 2 483 D 1 438 E 2 457
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