EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
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Chapter 15, Problem 27P
Given the following demand for waiters and waitresses at S. Ghosh Bar and Grill, determine the minimum wait staff needed with a policy of 2 consecutive days off.
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Problem 2:
Suppose you observe the following arrivals and departures from a single-server queueing system.
Observations begin at time 100.0 (with no one in the queue) and end at 120.0.
Customer Time Customer
#
Arrives to Queue
83
84
85
86
87
88
89
90
91
100.4
101.5
105.1
106.8
108.1
113.5
117.9
118.0
119.9
Time Customer Departs
from Queue and Goes
Into Service
102.3
108.3
109.5
110.6
112.9
114.2
117.9
119.2
After 120.0
Time Customer
Departs From
Server
108.3
109.5
110.6
112.9
114.2
116.3
119.2
After 120.0
After 120.0
1) What is the sample mean, sample standard deviation, minimum, and maximum of the waiting
time in the queue observed for the customers who arrived at, and departed from, the queue
during the time interval [100.0, 120.0]?
Explain PERSONNEL SCHEDULING IN SERVICES?
What two things must be done to control queue and meet delivery commitments?
Chapter 15 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 15 - Prob. 1EDCh. 15 - Prob. 1DQCh. 15 - Prob. 2DQCh. 15 - Prob. 3DQCh. 15 - Prob. 4DQCh. 15 - Prob. 5DQCh. 15 - Prob. 6DQCh. 15 - Prob. 7DQCh. 15 - Prob. 8DQCh. 15 - Prob. 9DQ
Ch. 15 - Prob. 10DQCh. 15 - Prob. 11DQCh. 15 - Prob. 12DQCh. 15 - Prob. 13DQCh. 15 - Prob. 1PCh. 15 - Prob. 2PCh. 15 - Prob. 3PCh. 15 - Prob. 4PCh. 15 - Prob. 5PCh. 15 - Prob. 6PCh. 15 - Prob. 7PCh. 15 - Prob. 8PCh. 15 - Prob. 9PCh. 15 - Prob. 10PCh. 15 - Prob. 15PCh. 15 - Prob. 16PCh. 15 - Prob. 17PCh. 15 - Prob. 18PCh. 15 - Prob. 19PCh. 15 - Prob. 20PCh. 15 - Prob. 21PCh. 15 - Prob. 22PCh. 15 - Prob. 23PCh. 15 - Daniels Barber Shop at Newark Airport is open 7...Ch. 15 - Given the following demand for waiters and...Ch. 15 - Prob. 1CSCh. 15 - Prob. 2CSCh. 15 - Prob. 3CSCh. 15 - Prob. 4CSCh. 15 - Prob. 1.1VCCh. 15 - Prob. 1.2VCCh. 15 - Prob. 1.3VCCh. 15 - Prob. 2.1VCCh. 15 - Prob. 2.2VCCh. 15 - Why is seniority important in scheduling servers?Ch. 15 - Prob. 2.4VC
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