EBK PRINCIPLES OF OPERATIONS MANAGEMENT
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
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Chapter 15, Problem 2.4VC
Summary Introduction

Case summary:

The case deals about the scheduling process in Company HR. It is one of the largest restaurants in the world, which contains 1,100 seats and 160 servers. Person KH, who is the general manager of Company HR, is more conscious about the scheduling process. He wants their servers to be more effective at the same time he wants the employees to be treated fairly. Considering many factors, they would calculate the number of servers to fulfill the demand requirement.

To determine: The impact of schedule in productivity.

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