MyLab Operations Management with Pearson eText -- Access Card -- for Operations Management: Processes and Supply Chains
MyLab Operations Management with Pearson eText -- Access Card -- for Operations Management: Processes and Supply Chains
12th Edition
ISBN: 9780134742366
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Chapter 14, Problem 4VC
Summary Introduction

Case Summary:

This case deals with problems faced in sourcing. It describes about the sourcing strategy followed by Starwood.

Interpretation:The metrics to be used by Starwood in evaluating the performance of the supplies of bed linen and terrycloth.

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In addition to performing value analysis on the services its properties offer, Starwood evaluates the performance of its suppliers against contract metrics. Using the bed linens and terrycloth supplier as an example, describe some of the metrics Starwood should use.
Supply Chain Performance refers to the extended supply chain’s activities in meeting end-customer requirements, including product availability, on-time delivery, and all the necessary inventory and capacity in the supply chain to deliver that performance in a responsive manner.Supply Chain Performance crosses company boundaries since it includes basic materials, components, subassemblies and finished products, and distribution through various channels to the end customer.It also crosses traditional functional organization lines such as procurement, manufacturing, distribution, marketing & sales, and research & development.To win in the new environment, supply chains need continuous improvement. With this regard,Discuss in detail, the fundamental methodologies used to measure the supply chain performance.
Should all products and services in a company be in the same supply chain model? Why?
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