Understanding Management
Understanding Management
9th Edition
ISBN: 9781285421230
Author: Richard L. Daft, Dorothy Marcic
Publisher: South-Western College Pub
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Chapter 13, Problem 3OTJVC
Summary Introduction

Case summary/Introduction:

Social media and electronic communication in general is the main way for people to communicate with each other. However, T.C feels it's more significant and meaningful to make a connection with somebody. T's traditional communication methods seem out of touch with twenty-first century communication technologies. However, the communication required within Plant Fantasies have to be peaking directly with designers and so on, and therefore electronic communication is not ideal. According to S.M nothing beats a personal meeting with clients.

Characters in the case:

T.C, S.M.

Adequate information:

Even though face-to-face communication is preferred in the organization, electronic communication is also a part of the organization's operations, mainly communicating with employees who are on the go and such.

To determine:

The type of formal organisational communication that would originate from T.C and S.M.

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