MINDTAP F/UNDERSTANDING MGMT
MINDTAP F/UNDERSTANDING MGMT
10th Edition
ISBN: 9780357716915
Author: DAFT
Publisher: CENGAGE L
bartleby

Concept explainers

Question
Book Icon
Chapter 13, Problem 2AL
Summary Introduction

To Determine:

Different communication channels which are used in a business organization, especially in upward and downward communication.

Introduction:

Upward and downward communication can also be derived as vertical communication, which is information passed from the higher levels of the hierarchy to the lower levels and vice versa. Whereas horizontal communication would be information exchanged with your subordinates or people working in the same division/department.

Formal communication channels can be derived as the channels that are used within the business’s chain of command/hierarchy.

Blurred answer
Students have asked these similar questions
Please original work Background Information: E-TechMart, established in 2005, has grown to become a leading global electronics retailer, renowned for its extensive range of electronic devices and accessories. With a robust online platform and numerous brick-and-mortar stores spread across various regions, E-TechMart serves millions of customers worldwide. The company's product offerings include the latest smartphones, laptops, tablets, smart home devices, and a variety of electronic accessories, catering to both individual consumers and businesses. E-TechMart has always prioritized customer satisfaction and aims to provide an exceptional shopping experience. This commitment is evident in their comprehensive customer service, competitive pricing, and a well-organized loyalty program that rewards repeat customers. Despite these strengths, E-TechMart faces increasing competition from other major players in the electronics retail market. To maintain its competitive edge and enhance its…
Please original work Propose a customer relationship management program to upper management, at a fictional company, touch on the basic rationale for CRM and the IDIC model. Anticipate questions from upper management such as: What kind of organizational commitment to CRM is needed?   What is the makeup of the project team? What business needs analysis must be undertaken? What is the value added to the firm and to our customers of a CRM strategy? Please cite in text references and add weblinks
A female crane operator was told it was Weyland policy that crane operators urinate over the side of their cranes rather than stop work to take bathroom breaks. Management justified the policy by saying that there was a shortage of staff and that it was necessary for the cranes to operate continuously in that area of the plant. Shifts for crane operators were typically twelve hours. There was evidence that the same policy was applied to male crane operators and that they routinely urinated over the side or back of their cranes in lieu of bathroom breaks. Does the female crane operator have a valid sex discrimination claim under disparate impact? What about disparate treatment?
Knowledge Booster
Background pattern image
Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Understanding Management (MindTap Course List)
Management
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Cengage Learning
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Text book image
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Text book image
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub
Text book image
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning