Pearson eText Principles of Operations Management: Sustainability and Supply Chain Management -- Instant Access (Pearson+)
11th Edition
ISBN: 9780135639221
Author: Jay Heizer, Barry Render
Publisher: PEARSON+
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Chapter 13, Problem 25P
Summary Introduction
To explain: The approach that is preferable.
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Problem 1:
Practice Problems
Chapter 6 Managing Quality
The accounts receivable department has documented the following defects over a 30-day period:
Category
Frequency
Invoice amount does not agree with the check amount
108
Invoice not on record (not found)
24
No formal invoice issued
Check (payment) not received on time
18
30
Check not signed
8
Invoice number and invoice referenced do not agree
12
What techniques would you use and what conclusions can you draw about defects in the
accounts receivable department?
Problem 2:
Prepare a flow chart for purchasing a Big Mac at the drive-through window at McDonalds.
Problem 3:
Draw a fishbone chart detailing reasons why a part might not be correctly machined.
Problem 5:
Development of a new deluxe version of a particular software product is being
considered. The activities necessary for the completion of this project are listed in the
table below along with their costs and completion times in weeks.
Activity
Normal
Crash
Normal
Crash
Immediate
Time
Time
Cost
Cost
Predecessor
A
4
3
2,000
2,600
B
2
1
2,200
2,800
A
C
3
3
500
500
A
D
8
4
2,300
2,600
A
E
6
3
900
1,200
B, D
F
3
2
3,000
4,200
C, E
G
4
2
1,400
2,000
F
a. What is the project expected completion date?
b. What is the total cost required for completing this project on normal time?
c. If you wish to reduce the time required to complete this project by 1 week, which
activity should be crashed, and how much will this increase the total cost?
I need answer typing clear urjent no chatgpt used pls i will give 5 Upvotes.with diagram
Chapter 13 Solutions
Pearson eText Principles of Operations Management: Sustainability and Supply Chain Management -- Instant Access (Pearson+)
Ch. 13 - Make the case for, and then against, this pricing...Ch. 13 - Prob. 1DQCh. 13 - Why are SOP teams typically cross-functional?Ch. 13 - Prob. 3DQCh. 13 - Prob. 4DQCh. 13 - Prob. 5DQCh. 13 - Prob. 6DQCh. 13 - Prob. 7DQCh. 13 - Prob. 8DQCh. 13 - Prob. 9DQ
Ch. 13 - Prob. 10DQCh. 13 - Prob. 11DQCh. 13 - Prob. 12DQCh. 13 - Prob. 13DQCh. 13 - Prob. 14DQCh. 13 - Prob. 1PCh. 13 - Prob. 2PCh. 13 - The president of Hill Enterprises, Terri Hill,...Ch. 13 - Prob. 4PCh. 13 - Prob. 5PCh. 13 - Prob. 6PCh. 13 - Consuelo Chua, Inc., is a disk drive manufacturer...Ch. 13 - Prob. 8PCh. 13 - Prob. 9PCh. 13 - Prob. 10PCh. 13 - Prob. 11PCh. 13 - Southeast Soda Pop, Inc., has a new fruit drink...Ch. 13 - Ram Roys firm has developed the following supply,...Ch. 13 - Jerusalem Medical Ltd., an Israeli producer of...Ch. 13 - Prob. 15PCh. 13 - Prob. 16PCh. 13 - Prob. 17PCh. 13 - Prob. 18PCh. 13 - Dwayne Cole, owner of a Florida firm that...Ch. 13 - Prob. 20PCh. 13 - Prob. 21PCh. 13 - Prob. 22PCh. 13 - Prob. 23PCh. 13 - Prob. 24PCh. 13 - Prob. 25PCh. 13 - Prob. 26PCh. 13 - Evaluate the various configurations of operating...Ch. 13 - Prob. 2CSCh. 13 - After researching revenue (yield) management in...Ch. 13 - The Magic used its original pricing systems of...Ch. 13 - Prob. 1.3VC
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