MANAGEMENT INFORMATION SYSTEMS
15th Edition
ISBN: 9780134640037
Author: LAUDON
Publisher: PEARSON
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Chapter 12, Problem 6DQ
Program Plan Intro
Decision Support System (DSS)
- A decision support system (DSS) is a computerized program used to support determinations, judgments, and courses of action in an organization or a business.
- A DSS helps to analyze massive amounts of data, to compile comprehensive information that can be used to solve problems and in decision-making.
- Typical information used by a DSS includes target or projected revenue, sales figures or past ones from different time periods, and other inventory- or operations-related data.
Executive Support System (ESS)
- An Executive Support System (ESS) is software that allows users to transform enterprise data into quickly accessible and executive-level reports, such as those used by billing, accounting and staffing departments.
- An ESS helps to enhance decision making for executives.
- ESS is also known as Executive
Information System (EIS).
Group Decision Support System (GDSS)
- A Group Decision Support System is an interactive computer based system that helps to find solutions to problems for the decision makers.
- The
system is designed in such a way that they take input from multiple users that interact with the systems simultaneously for arriving at a decision. - The system provides tools and techniques for improving the quality and effectiveness of group meetings.
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