EBK MANAGEMENT INFORMATION SYSTEMS
EBK MANAGEMENT INFORMATION SYSTEMS
16th Edition
ISBN: 9780135192047
Author: LAUDON
Publisher: VST
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Chapter 12, Problem 5DQ
Program Plan Intro

Decision Support System (DSS)

  • A decision support system (DSS) is a computerized program used to support determinations, judgments, and courses of action in an organization or a business.
  • A DSS helps to analyze massive amounts of data, to compile comprehensive information that can be used to solve problems and in decision-making.
  • Typical information used by a DSS includes target or projected revenue, sales figures or past ones from different time periods, and other inventory- or operations-related data.

Executive Support System (ESS)

  • An Executive Support System (ESS) is software that allows users to transform enterprise data into quickly accessible and executive-level reports, such as those used by billing, accounting and staffing departments.
  • An ESS helps to enhance decision making for executives.
  • ESS is also known as Executive Information System (EIS).

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