Management Information Systems: Managing the Digital Firm (15th Edition)
15th Edition
ISBN: 9780134639710
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Question
Chapter 1.2, Problem 2.2CQ
Program Plan Intro
UPS Package Tracking System:
- UPS stands for United Parcel Service which was started in the year 1907 by Jim Casey and Claude Ryan and their portfolio is “Best service and low rates”.
- UPS crossed more than hundred years and still give their best service to their customers. It is the world’s largest ground and air package-delivery company.
- UPS has more than 4,54,000 employees globally, and having 1,12,000 vehicles.
- UPS becomes the world’s ninth-largest airline.
Explanation of Solution
Technologies related UPS’s business strategy:
- The barcode scanning system is used to scan the details of packaging, which gives the details of the sender and the receiver. Which reduce the workload to maintain the log details about the sender and receiver.
- The handled computer (DIAD) stands for Delivery Information Acquisition Device which can be conveniently be stored in a pocket. DIAD is used to capture the customer’s signature with pickup and delivery details...
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Chapter 1 Solutions
Management Information Systems: Managing the Digital Firm (15th Edition)
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