Company P is the one of the top I Industry that focuses on innovation. Company P was the 1 st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1 st company to do both. Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1 st company to start digital media by creating website. Soon after its 1 st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims. Characters in the case: Company P Company I Introduction: A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners. To discuss: The ways that Company P had an impact on I industry.

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Answer 1

Question

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

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Answer 2

Question

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

Expert Solution & Answer

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Answer 3

Question

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

Expert Solution & Answer

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Answer 4

Question

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

Expert Solution & Answer

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Answer 5

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

Answer 6

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

Answer 7

Chapter 12, Problem 12.17VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry that focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service, and drive-in claim service. But Company’s P important move is its way of distribution channel. Most of the I companies distribute their policies by direct contact with customer or intermediary agents; Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. 2 years ago, Company P was the 1^st company to start digital media by creating website. Soon after its 1^st insurance, policy was auto insurance policy online. Today, customers manage everything through Company P’s website from managing their account information to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from delivery of a product to final consumers. It is divided into two parts namely downstream and upstream partners.

To discuss: The ways that Company P had an impact on I industry.

Answer 8

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Answer 9

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Answer 10

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Answer 11

Ch. 12 - Prob. 12.1DQ Ch. 12 - Prob. 12.2DQ Ch. 12 - Prob. 12.3DQ Ch. 12 - Prob. 12.4DQ Ch. 12 - Prob. 12.5DQ Ch. 12 - Prob. 12.6CTE Ch. 12 - Prob. 12.7CTE Ch. 12 - Prob. 12.8CTE Ch. 12 - Prob. 12.9AC Ch. 12 - Prob. 12.10AC

Solution Summary: The author explains that Company P was the first company to offer installment payment of premium, 24/7 customer service, and drive-in claim service.

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Chapter 12 Solutions