Chapter 11, Problem 6DQ

Program Plan Intro

SMART Goals:

• The SMART goals are specific, measurable, achievable, relevant and time constrained.
• The acronym for SMART stands for:
  • Specific:
    • A specific goal could be understood and accomplished with greater chance.
    •  It uses action verbs and specifies who, when, what why and where.
  • Measurable:
    • It includes numeric or descriptive measures that define criteria such as quality, quantity and cost.
    • It can determine progress towards goal.
  • Achievable:
    • The goals should be ambitious, attainable and realistic.
    • The goals below standard performance are demotivating.
  • Relevant:
    • The goal should subsidize strongly to department mission.
    • It should be related to the goal of organization.
  •   Time constrained:
    • A time limit should be set to reach goal.
    • It helps to define priority to assign to meeting goal.

BHAG:

• The acronym BHAG stands for Big Hairy Audacious Goal.
• It is been set by some organizations that require breakthrough in their products.
• It is meant to shift the manner of doing business.
• It denotes the way that people are perceived in industry.
• The steps taken to create a BHAG includes:
  • The first step is to conceptualize it, which denotes taking the time to think through goal.
  • The second step denotes a feasibility check to gauge it.
  • The final step is to commit to the BHAG goal.