Essentials of MIS (12th Edition)
Essentials of MIS (12th Edition)
12th Edition
ISBN: 9780134238241
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 11, Problem 6DQ
Program Plan Intro

Knowledge management:

Knowledge management is a set of process evolved in an organization in order to create, collect, retain, maintain, transfer, and distribute the firm’s knowledge.

Business value of knowledge management:

  • Organization can review the process undergoing in an environment and to learn things and adopt the cultivated knowledge into its business processes.
  • This adoption of new knowledge from the other environment enables to business to work efficiently and efficiently.

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