Strategic Management
Strategic Management
4th Edition
ISBN: 9781259927621
Author: Frank T. Rothaermel The Nancy and Russell McDonough Chair; Professor of Strategy and Sloan Industry Studies Fellow
Publisher: McGraw-Hill Education
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Chapter 11, Problem 3ESI
Summary Introduction

To determine: The components of a strong culture which help in gaining and sustaining competitive advantage and components of other strong culture which is a liability to achieve their goals.

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St. Lucia, a small island developing country, the service sector has been dominated by four companies: LightingPros Ltd., Island Solutions Inc., Real Services Co., and Entertainment Enterprises. Each company offers similar services, including event planning, catering, transportation, equipment rental, and audio-visual production. At present clients engage different companies for specific services, creating a balanced distribution of business across the market. However, recent shifts in client preferences have disrupted this equilibrium. Clients now prefer the convenience and efficiency of working with a single provider that can offer a comprehensive package of services. This has led to a significant decline in business for some companies that are unable to offer the full suite of services on their own. Some of the challenges faced by the companies include limited-service offerings, client convenience where clients prefer working with a single vendor to simplify communication, reduce…
Choose a well-known company or a local business. Research its official corporate values (usually found on the company's website, in annual reports, or employee reviews on platforms like Glassdoor). List at least 3–5 core values that the company promotes (e.g., innovation, teamwork, customer-centricity, diversity, or competitiveness). Provide real examples of how these values are reflected in the company’s work environment. Positive Aspects: Explain how these values benefit employees. Consider aspects like motivation, job satisfaction, and career growth. Challenges or Negative Aspects: Discuss potential downsides of these values. Could they lead to stress, work-life imbalance, or high pressure? Provide thoughtful reflection on company culture.
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