Management (MindTap Course List)
Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
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Chapter 11, Problem 1SGB
Summary Introduction

To determine:

Given statements as Mostly true and Mostly False as per you.

Introduction:

Here, we need to mark the following statements as mostly true or mostly false −

  1. To be honest, my problem is not so bad that it needs changing.
  2. The behavior may be a fault, but it is nothing that I really need to change
  3. I am aware of the issue, but I am fine with it.
  4. I have been thinking that I would like to change that behavior
  5. I wish I knew more about how to solve that problem
  6. I would like to understand that behavior better to start changing it.
  7. I am actually doing something about it right now.
  8. I am really starting to change, but I am not there yet.
  9. I am in the process of changing, but I want to be more consistent.
  10. I have already completed the change, and I do not plan to backslide.
  11. The change has become part of my day, and I notice if I do not stay with it.
  12. The new behavior is now a part of my life and I do not think about it anymore.

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Chapter 10 in your eText discusses Kotter's (2007) eight-step change model. Which of these steps do you think is the most challenging? Which is most important? Give specific examples of how an organization either effectively navigated all 8 steps or alternatively, missed one of the steps and it led to change resistance or ineffective change.
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