Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
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Chapter 10, Problem 7AE
Summary Introduction

Case summary: T B Restaurant is one of the most high-tech quick-service restaurant chains in the world that believes that food can be served to the customer in just 168 seconds. They have two different food product lines that are drive-thru and service walk-up counter that help them to serve the customers better. They have a motive that every customer should go out of their restaurant with a smile on their face.

To Analyze: The key assumptions taken and the impact on analysis due to false assumptions.

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