Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
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Chapter 10, Problem 1DQ
Summary Introduction

To determine: The difference between a channel and a phase.

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Explanation of Solution

Distinguish between a channel and a phase:

In a queuing system, a channel is said to be the initial service point and the phase is said to be the number of stages provided by the service point. A queuing system can have single to multiple channels and phases.

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