EBK MANAGEMENT, LOOSE-LEAF VERSION
EBK MANAGEMENT, LOOSE-LEAF VERSION
13th Edition
ISBN: 8220103768115
Author: DAFT
Publisher: YUZU
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Chapter 10, Problem 3ED
Summary Introduction

To determine:

Whether reports have to be created anonymously and sent to the operations manager?

Introduction/Case Summary:

Rockingham is a company specialized in producing different types of toys. The company is a well reputed company for producing safety and good quality products. However, the company has made several manufacturing changes over the past, and also several changes in product safety guidelines. Further it is also evident, the quality control team had been working long hours to troubleshoot the new production process. The assistant quality control manager, Harrigton is aware of numerous changes in product safety guidelines that he knew would affect the production of toys .However, his boss who was responsible for all these issues did not take any actions to implement the safety guidelines in order to ensure and maintain its unique reputation. Therefore, it is vital Harrington that prepares a reports anonymously to Golopolus’boss summarizing the guidelines and requesting the need for authorization to implement.

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