EBK MANAGEMENT, LOOSE-LEAF VERSION
13th Edition
ISBN: 8220103768115
Author: DAFT
Publisher: YUZU
expand_more
expand_more
format_list_bulleted
Question
Chapter 10, Problem 3ED
Summary Introduction
To determine:
Whether reports have to be created anonymously and sent to the operations manager?
Introduction/Case Summary:
Rockingham is a company specialized in producing different types of toys. The company is a well reputed company for producing safety and good quality products. However, the company has made several manufacturing changes over the past, and also several changes in product safety guidelines. Further it is also evident, the quality control team had been working long hours to troubleshoot the new production process. The assistant quality control manager, Harrigton is aware of numerous changes in product safety guidelines that he knew would affect the production of toys .However, his boss who was responsible for all these issues did not take any actions to implement the safety guidelines in order to ensure and maintain its unique reputation. Therefore, it is vital Harrington that prepares a reports anonymously to Golopolus’boss summarizing the guidelines and requesting the need for authorization to implement.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After 6 months of unemployment, he was anxious to make a good impression on his boss, Frank Gold. One of his responsibilities was ensuring that new product lines met federal safety guidelines. Rockingham had made several manufacturing changes over the past year. Gold and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process.
Harrington was aware of numerous changes in product safety guidelines that he knew would affect the new toys the company was producing. Gold was also aware of the guidelines, but he was taking no action to implement them. Harrington wasn't sure whether his boss expected him to implement the new procedures. The ultimate responsibility was his boss' and Harrington was concerned about moving ahead on his own. To cover for his boss, he continued to avoid questions that he received from the factory floor, but he was beginning…
Read and analyze the following situation:You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's résumé, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…
Read and analyze the following situation:
You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's resume, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…
Chapter 10 Solutions
EBK MANAGEMENT, LOOSE-LEAF VERSION
Ch. 10 - Prob. 1OTJVCCh. 10 - Prob. 2OTJVCCh. 10 - Prob. 3OTJVCCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Describe the primary differences between...
Ch. 10 - Prob. 8DQCh. 10 - Prob. 9DQCh. 10 - Prob. 10DQCh. 10 - Prob. 1EECh. 10 - Prob. 2EECh. 10 - Prob. 3EECh. 10 - Prob. 4EECh. 10 - Prob. 5EECh. 10 - Prob. 6EECh. 10 - Prob. 7EECh. 10 - Prob. 8EECh. 10 - Prob. 9EECh. 10 - Prob. 10EECh. 10 - Prob. 11EECh. 10 - Prob. 12EECh. 10 - Prob. 13EECh. 10 - Prob. 1SGBCh. 10 - Prob. 1EDCh. 10 - Prob. 2EDCh. 10 - Prob. 3EDCh. 10 - Prob. 1CFCACh. 10 - Prob. 2CFCACh. 10 - Prob. 3CFCA
Knowledge Booster
Similar questions
- Read and analyze the following situation:You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's resume, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…arrow_forwardRead and analyze the following situation: You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's resume, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…arrow_forwardRead and analyze the following situation:You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's resume, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…arrow_forward
- Read the passage and answer the question that follows. Precision Manufacturing produces machine parts and has nearly 200 production employees and 50 employees in its front office with responsibilities ranging from data entry to marketing. Jackson Smith is the new compensation manager at Precision, and his first task is to implement a merit pay program that would tie to the company’s performance appraisal process. For the last 10 years, all employees have received an annual pay increase, but it has been an across-the-board increase, with all employees receiving the same percentage increase in base pay. Jackson and the company president have agreed that implementing a merit pay program to provide pay increases based on performance would support the company’s competitive strategy by rewarding employee productivity. The first step in developing the merit pay program is to ensure that the performance appraisal process aligns with the proposed program. The purpose in implementing the merit…arrow_forwardassume the following scenario for this assignment: One of your duties as a change consultant is to offer recommendations leading to organizational change. Such recommendations may require the reorganization of staff, workers, and external consultants into new teams. Moreover, some individuals may be dismissed from the labor pool because of redundancies, lacking budgets, and changes in organizational goals. As a change consultant, you are working at a facility where the administration is considering de-centralizing product departments to break down silo walls across locations. Also, you were provided a large quantity of data showing that changes will benefit the organization at the cost of disrupting staffing, causing conflict, and demanding conflict resolution meetings and services. First goal. As a consultant, you used the data you collected to arrive at the most informed decisions possible regarding changes to the organization. Discuss the following: What steps would you follow and…arrow_forwardFor this project, participants must develop a thorough understanding of their most recent or existing organization or the subset such as sales, marketing, manufacturing, etc., in which they have worked. Participants are required to prepare a comprehensive report intended for the top management that will justify the implementation of the reforms to the human capital strategy. The report must contain four parts. 1. In the first part, assess the existing internal and external situation and associate the organizational/divisional success to human capital capabilities. 2. In the second part, develop a detailed set of capabilities, skills, and knowledge that managers, leaders, and employees would need to drive organizational or divisional success. 3. In the third part, formulate strategies for moving toward the future state described above. The strategy must be noticeable, specific, and based on the situation assessment above. 4. Finally, present a timeline and a list of planned…arrow_forward
- Can you guys help me on this? Thank you! Here's the case: Here's the question: What steps should Paul take now to deal with the problem?arrow_forwardJonathon had expected that Karen might have a chip on her shoulder about collaborating with people who didn't understand the design process. Ironically, both those fears had proved groundless, but another, more difficult problem had arisen. The wild card had turned out to be Phillip. Jonathon had met Phillip once before the team started its work and had found him to be enormously intelligent, energetic, and good-humored. What's more, Tom King had confirmed his impressions, telling him that Phillip "had the best mind" at Farecom. It was also from Tom that Jonathon had first learned of Phillip's difficult childhood yet inspirational personal history. Poor as a child, he had worked as a security guard and short-order cook to put himself through the state college, from which he graduated with top honors. Soon after, he started his own advertising and market research firm in Kingston, and within the decade, he had built it into a company employing 50 people to service some of the Caribbean…arrow_forwardAdobe Consulting Services (ACS), a provider of human resources software application systems, prides itself on the variety of benefits it offers to its employees. In addition to health care, pension and vacation benefits, it also offers an attractive family benefits package, including flexible hours, child and senior care assistance, counseling services, adoption assistance, and extended paternity leave. Unfortunately, in recent months, the company's progressive life and work policy has seen negative reactions from several employees, as the following case illustrates. In March 2011, Teresa Wheatly was hired by Adobe as a software account manager. With excellent administrative and technical skills, plus four years of experience in Adaptable Software, Adobe's main competitor, Teresa became a valuable addition to the company's marketing team. As a single mother of two boys in elementary school, Teresa received permission to take Fridays off. She was also allowed to leave early or arrive…arrow_forward
- Adobe Consulting Services (ACS), a provider of human resources software application systems, prides itself on the variety of benefits it offers to its employees. In addition to health care, pension and vacation benefits, it also offers an attractive family benefits package, including flexible hours, child and senior care assistance, counseling services, adoption assistance, and extended paternity leave. Unfortunately, in recent months, the company's progressive life and work policy has seen negative reactions from several employees, as the following case illustrates. In March 2011, Teresa Wheatly was hired by Adobe as a software account manager. With excellent administrative and technical skills, plus four years of experience in Adaptable Software, Adobe's main competitor, Teresa became a valuable addition to the company's marketing team. As a single mother of two boys in elementary school, Teresa received permission to take Fridays off. She was also allowed to leave early or arrive…arrow_forwardAdobe Consulting Services (ACS), a provider of human resources software application systems, prides itself on the variety of benefits it offers to its employees. In addition to health care, pension and vacation benefits, it also offers an attractive family benefits package, including flexible hours, child and senior care assistance, counseling services, adoption assistance, and extended paternity leave. Unfortunately, in recent months, the company's progressive life and work policy has seen negative reactions from several employees, as the following case illustrates. In March 2011, Teresa Wheatly was hired by Adobe as a software account manager. With excellent administrative and technical skills, plus four years of experience in Adaptable Software, Adobe's main competitor, Teresa became a valuable addition to the company's marketing team. As a single mother of two boys in elementary school, Teresa received permission to take Fridays off. She was also allowed to leave early or arrive…arrow_forwardThe increasing rate of employee turnover was posing a problem to Abhinaya Iyer, the head of the production department of a medium sized manufacturer of leather goods. Her goal for the new assessment year was to contain employee turnover considerably. Her initial analysis of the problem showed that, while a number of factors contributed to a reasonably commendable high rate of retention, there were an equal number of forces that made employees leave the organization as well. Questions: A) Discuss an Organization Development intervention that can be used by Iyer to effectively enhance employee retention. B) Also discuss the steps required to ensure high employee retention in the organization.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub