a)
To determine: Theminutes per day of actual room cleaning can be done by each housekeeper
Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.
b)
To determine: Minutes of room cleaning that the hotel requires for the present day
Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.
c)
To determine: Number of housekeepers required to clean the hotel for the present day
Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.
d)
To determine: Number of housekeepers required to clean the hotel if all the guests check out.
Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.
Want to see the full answer?
Check out a sample textbook solutionChapter 10 Solutions
Operations Management: Sustainability and Supply Chain Management (12th Edition)
- A traditional job description enumerates the relationship of each job to overall goals. Question 17 options: True Falsearrow_forwardWalt Marshall—Supervisor of Repair Crew You are the head of a crew of telephone maintenance workers, each of whom drives a small service truck to and from the various jobs. Every so often you get a new truck to exchange for an old one, and you have the problem of deciding which of your crew members you should give the new truck. Often there are hard feelings, since each seems to feel entitled to the new truck, so you have a tough time being fair. As a matter of fact, it usually turns out that whatever you decide is considered wrong by most of the crew. You now have to face the issue again because a new truck has just been allocated to you for assignment. In order to handle this problem what will you do?arrow_forwardWhich term describes the process of gathering, analyzing and synthesizing information about the jobs that are being done and any new jobs that are envisaged? Question 4 options: job description. job analysis. job specification human resource inventory.arrow_forward
- Define: 1.Severity Rate (SR) 2.Average Workdays Lostarrow_forwardWork teams usually do not have the authority to assign roles within the team. Question 2 options: True Falsearrow_forwardQuestion 4: Read the following paragraph and answer the following questions CLEAN is a local Cleaning company with a good reputation. The company was established in 2014 and has 35 employees working in two branches. The company has wide range of professional cleaning services. Is known for its high professional standards that satisfies its clients. The Human resources management department of CLEAN ensures that employees are selected carefully and trained well in order to provide the best services to its customers. Jobs are reviewed and analyzed every two years to ensure that the jobs descriptions include the skills that are required by the market. In the last general meeting, the top manager has announced that the company has put a strategic plan to grow in the coming 5 years through implementation of the following objectives and that all departments should work hard to achieve those objectives 1. To provide additional services including professional cleaning of branded leather…arrow_forward
- 13-2. (Pareto Chart & Fishbone Diagram). Smith, Schroeder, and Torn (SST) is a short-haul household furniture moving company. SST"s labor force, selected from the local community college football team, is temporary and part-time. SST is concerned with recent complaints, as tabulated on the following tally sheet. Complaint Broken glass Delivered to wrong address Furniture rubbed together while on truck Late delivery Late arrival for pickup ///// /// ///// ///// // ///// ///// Missing items Nicks and scratches from rough handling ///// Soiled Upholstery ///// ///// Tally ///// / /// ///// I // ///// ///// ///// /// a. Use a Pareto chart to identify the "few vital" complaint problems. b. Use a cause-and-effect diagram to identify potential causes of the complaintsarrow_forwardQuestion 2 Mr Letsomane is the supervisor in fast growing company that manufactures and assembles office furniture. Since the inception of the company, they have been using job specialisation to accomplish their tasks. However, of late there have been delays in finished goods, morale is low and returns have increased. Explain to Mr Letsomane the advantages and disadvantages of job specialisation and further discuss with him the three methods of job design that can help reverse the problems caused by job specialisation.arrow_forwardQuestion 5:Imagine US is a startup that offers high-definition 3-D prenatal ultrasounds for high-end customers. The service process includes five activities that are conducted in the sequence described below. (The time required for each activity is shown in parentheses):● Activity 1: Welcome a patient and explain the procedure. (10 minutes)● Activity 2: Prep the patient (e.g., show them to the room, apply ultrasound gel). (5minutes)● Activity 3: Take images. (17 minutes)● Activity 4: Analyze images. (12 minutes)● Activity 5: Discuss diagnostic with patient. (27 minutes)arrow_forward
- Question: Describe one current technology that can be used to ensure the safety of event operations. Answer: CCTV camera can be used in the events to ensure the safety of event operations and provide the best possible security for the attendees. These cameras can be monitored through applications on smart devices and it is easily accessible on smartphones as well as tablets. This allows the management to keep track of the event's situation and the whole process at the same time they can make a fast response if anything happened. give a reflection about the answer. (15-30 words)arrow_forwardQUESTION 5a. A Chef bakes and decorates cakes in a two-stage process. The cakes are baked and once cooledthey are then decorated based on the clients’ requirements. The Chef received seven orders forfully decorated cakes and has documented the orders with respective processing times for bakingand decorating, as shown in Table 7 that follows:.Table 7. Cake Job Orders received by the Chef with the respective processing times for Baking andDecoratingCake Job Order Baking Processing Time Decorating Processing TimeA 2 1B 8 5C 4 6D 9 7E 7 8F 9 6G 3 5 (ii) Illustrate the flow (throughput) times to complete the baking and decorating on atimeline chart.arrow_forwardQuestion 7 Complete Mark 1.00 out of 1.00 P Flag question Positive work ethics involves attitude, behavior, respect, communication, and one more thing. What is that? a. Discrimination b. Selfishness • c. Cooperation d. Unfairnessarrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill EducationOperations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningProduction and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.