Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Question
Chapter 10, Problem 2CS
Summary Introduction
Case summary:
Person K is the vice-president of operations at Company J, which received a request for quote of supplying 400 units per week. Employee must be permitted to perform the task for 17 times. The actual times observed were given below:
| Number | Actual time (minutes) |
| 1 | 2.05 |
| 2 | 1.92 |
| 3 | 2.01 |
| 4 | 1.89 |
| 5 | 1.77 |
| 6 | 1.8 |
| 7 | 1.86 |
| 8 | 1.83 |
| 9 | 1.93 |
| 10 | 1.96 |
| 11 | 1.95 |
| 12 | 2.05 |
| 13 | 1.79 |
| 14 | 1.82 |
| 15 | 1.85 |
| 16 | 1.85 |
| 17 | 1.99 |
Performance rating is 115%, fatigue allowance is given as 8%, personal allowance is 6%, and delay allowance is 2%. Workday hour is 7.5 hours and the operators would be paid $12.50 per hour for 8 hours.
To determine: Whether the
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Please use the following information to answer the
following questions
Alpha=0.05, Beta=D0.01, LTPD=0.3 , AQL=0.05
Question 8.
What is the cut off point?
66
Question 1
This Test: 60 pts possible
Submit Test
Daily high temperatures in St. Louis for the last week were as follows: 92, 92, 94, 94, 95, 88, 95 (yesterday).
a) The high temperature for today using a 3-day moving average =
degrees (round your response to one decimal place).
b) The high temperature for today using a 2-day moving average =
degrees (round your response to one decimal place).
c) The mean absolute deviation based on a 2-day moving average = degrees (round your response to one decimal place).
%3D
d) The mean squared error for the 2-day moving average =
degrees (round your response to one decimal place).
e) The mean absolute percent error (MAPE) for the 2-day moving average = % (round your response to one decimal place).
QUESTION 2
South Africa Airways would like to monitor its airline's performance. Each week for the past 20 weeks, they checked each week a random sample of 100 flight arrivals for "one-time" performance. The table that follows contains the number of flights that did not meet South Africa Airways definition of "one time":
Week
Late flights
10
9
11 39103422822
10
11
12
13
14
15 16 17 18 19 20
19
2.1 Which control chart is appropriate to analyze the above data? Justify your answer.
2.2 Calculate the upper and lower control limits for this chart @ 99.73% confidence level.
2.3 Draw the chart and interpret it.
(3)
(10)
(9)
QUESTION 3
Two machines are currently in use in a process at a local manufacturing plant. The standards for this process are LSL 400 and USL .403. Machine One is currently producing with mean .401 and a standard deviation 0004. Machine Two is currently producing with mean = 4015 and a standard deviation = .0005.
3.1 Which of the…
Chapter 10 Solutions
Operations Management: Sustainability and Supply Chain Management (12th Edition)
Ch. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQCh. 10 - Prob. 10DQ
Ch. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Draw an activity chart for a machine operator with...Ch. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Prob. 23PCh. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VCCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VC
Knowledge Booster
Similar questions
- Question : A process that is considered to be in control measures an ingredient in ounces. Below are the last ten samples (each of size n=5) taken. The population standard deviation is 1.36. SAMPLE 1 2 3 4 5 6 7 8 9 10 5 6 9 10 9 10 9 12 8 9 8 9 9 8 12 11 9 9 6 10 6 8 5 7 10 8 10 9 4 12 4 7 3 8 8 6 12 10 4 11 5 4 2 9 8 6 8 6 5 7 Using information from the above table: Calculate the standard deviation of the sample means, σ×. Determine the control limits for the mean chart, using A2 and σ× if z=3. Determine the control limits for the range chart. Construct mean (using A2) and range control charts by using information from (ii) and (iii). Comment on your results.arrow_forwardQuestion 3 A coffee producer wishes to produce new 50-gram pack for people who like to bring their own coffee when they travel. The producer asked your help to monitor the quality of the process by setting up the appropriate control charts. Based on the data shown in the table, is the process in control? Sample 2 3 4 5 6 7 8 9 2 3 4 Values for A2, D3 and D4 Sample Size n 10 1 54.5 50.6 51.1 52.7 51.7 5 6 7 8 9 10 11 51.1 54.0 53.2 51.9 A2 D3 1.88 0 1.02 0 0.73 0 0.58 0 0.48 0 0.42 0.08 0.37 0.14 0.34 0.18 0.31 0.22 0.29 0.26 12 0.27 0.28 Show all your workings clearly. 2 54.3 53.5 54.3 52.1 51.2 Observation 51.5 52.3 50.4 50.2 D4 3.27 2.57 2.28 2.11 2.00 1.92 1.86 1.82 1.78 1.74 1.72 3 53.8 53.2 50.4 51.3 54.7 54.7 54.7 53.4 50.2 4 50.4 54.9 50.7 51.0 54.3 50.4 51.4 51.4 52.9arrow_forwardQuestion in photos #8arrow_forward
- Question 1 Managing the Risk Management Function a) A manufacturer of computer disks took samples of 100 disks on 6 consecutive days.The number of disks with bad sectors was determined for each of these samples.The results are in the table that follows.Day Sample Size Bad 1 100 18 2 100 14 3 100 10 4 100 17 5 100 16 6 100 12Construct the p control chart table and determine whetherA) at least one point is outside of the control limitsB) a increasing trend is detectedC) a decreasing trend is detectedD) the process is in-control.arrow_forwardQuestion 5 To move from a 3-Sigma process to a 6-Sigma process, the largest challenge is generally tc O Decrease the process output O Decrease the process variability O Increase the process variability O Increase the process inspectionsarrow_forwardInstruction: Prepare a check sheet to analyze the data below from customer complaints, then prepare a list of recommendations that will address these complaints. Case: Tip Top Markets Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records from the store’s customer service desk for the last nine Tuesdays. June 1 out of orange yogurt produce not fresh bread stale lemon yogurt past sell date checkout lines too long couldn’t find rice overcharged milk past sell date double charged stock clerk rude meat smelled strange cashier not friendly charged for item not purchased out of maple walnut ice cream couldn’t find the sponges something green in meat meat tasted strange didn’t like music store too cold…arrow_forward
- QUESTION 6 A Taguchi loss determination: A component has a target dimension value of 50 mm. It is considered a complete loss of $23 if the deviation exceeds +/- 1.5 mm. Determine the loss if a component measures 20.2 mm. Round your answer to the nearest penny, if applicable. QUESTION 7 A business process has the following parameters: Process mean: 90 Upper Specification Limit 100 Lower Specification Limit 80 Process Standard Deviation: 3.25 Determine the process Capability Ratio Round your answer to 3 decimal places, if applicable.arrow_forwardQuestion 32 A specification for bottle filling has an upper limit of 9.16 ounces and a lower limit of 9.12 ounces. The process is stabilized and centered at the specification mean, with a process width of 0.05 ounces. What is the process capability ratio? W F2 OA4 OB, 0.5 OC. 1.25 OD. 1 O.E. 2 OF, 0.8 #3 A Moving to another question will save this response. ㅁㅁ 13 E 4 DOD R F4 5 F5 MacBook Air V6 3) T T F6 Y & 7 ◄◄ F7 ► 11 8 F8 ( 9 F9 O F10 4) P Question 32 of 42 F11 B + € F12arrow_forwardQUESTION 18 Hank Kolb, the quality assurance manager is assessing the capability of a process that puts pressurized grease in an aerosol can. For the pressure of aerosol cans, the process mean is 78.24 and the process standard deviation is 1.38, and the upper and lower customer specifications are 82.50 and 77.50 respectively. Hank considers adjusting the process mean to improve its process capability. Then what is the maximum increase in Cpk he can achieve by adjusting the process mean? (Round to 2 decimal places)arrow_forward
- QUESTION 8 When Natalie heard the news reports about the large number of lay-offs taking place in the airline industry, she worried that her healthcare job would also be affected. What type of perceptual error is Natalie making? a. Golem effect b. halo effect C. stereotyping d. projectionarrow_forwardQUESTION 4 A juice manufacturer receives bottle caps under ANSI/ASQC Z1.4. Normal inspection has been spelt out with the following conditions: ▪ Acceptable quality level (AQL)=0.40%. ■ Lot size 20 000. ||||| (a) Find a single sampling plan that the juice manufacturer will use. (b) Calculate the quality (percent defectives) of the Indifference Quality Level (IQL) of these bottle caps. (c) Calculate the probability that a 1% defective lot will be accepted by the sampling plan.arrow_forwardQuestion 6 Julie is determining which waterproofing treatment is better. For 30 subjects she randomly treats half of their rain jacket with one treatment and the other side with the second treatment. She then has them use the rain jacket for three months and at the end of that time compares the waterproofing of each side. Select the correct type of study described in the scenario above. Your answer: O Experimental Study o Observational Studyarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.