Company A airlines is operating in almost 100 location in Country U, Country M, and Country C. The major key element of Company A is their pledge towards the respect for people. Company A conducts training programs for the development of lean and Six Sigma and to train the patients to satisfy the requirements for baggage personnel, pilots, and flight attendants. Managers of Company A can able ensure the smoothness of the customer oriented processes, as they are cross-trained in operational duties. Company A use charts and color-coded graphs to indicate the activities and achievement of the employees against the key metrics. To determine: The tools that help to enhance the training and performance efforts of the company.

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Chapter 10, Problem 1.3VC

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Company A airlines is operating in almost 100 location in Country U, Country M, and Country C. The major key element of Company A is their pledge towards the respect for people. Company A conducts training programs for the development of lean and Six Sigma and to train the patients to satisfy the requirements for baggage personnel, pilots, and flight attendants.

Managers of Company A can able ensure the smoothness of the customer oriented processes, as they are cross-trained in operational duties. Company A use charts and color-coded graphs to indicate the activities and achievement of the employees against the key metrics.

To determine: The tools that help to enhance the training and performance efforts of the company.

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