
To determine:
What are the benefits included in the message to the reader?
Introduction:
AIDA model: The most effective model accepted as the way to organize persuasive messages. It stands for Attention (engage the audience to encourage hearing the idea), Interest (Emphasizing the relevance of the message), Desire (motivating the audience to accept the change by creating the spark needed), and Action (aiding the process of execution and to emphasize the benefits). AIDA method can be used with both direct and indirect speech depending on the purpose of the message which could be either to grab the attention of the reader, or to highlight the subject.
Reader benefits: The benefits and advantages audience can gain by complying with a request, or policy included in the message sent by the sender.

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Chapter 10 Solutions
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
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