In this case study, Jamika faces three incidents which she did not handle well. We will describe here the better way in which these would have been handled. Introduction: In first incident with Marianne receptionist, she did not handle professionally and shouted in open about two employees going on unauthorized leave. In second incident, she calls Sharon, a manager at other saloon and airs her anger unapologetically. In third incident, she refuses to entertain helping hand by Victoria, a good employee to tackle the crisis and help to solve the issue amicably. In three incidents she needed to have shown patience and professionalism.

Question

Seher has a specific background in research. She manages staff that provides research support to another department that delivers behavioral health services to youth. Seher supports her staff and is very organized; however, she often takes a very black and white view of issues. Upper-level leadership values Seher’s latest research on the therapeutic division’s services. Seher is very motivated and driven and expects the same from her staff. Manager 2: Ali has a strong background in social science research and evaluation. He manages staff that work on different projects within the agency. He is known as a problem solver and is extremely supportive of her staff. He is very organized and has a wealth of experience in evaluation of family services. Ali is very capable and can sometimes take on too much. The managers are sensing that staff is becoming overworked as everyone takes on increased responsibilities due to high staff turnover. Staff has also mentioned that Sara’s "glass…

Answer 1

Question

Chapter 1, Problem 3AYSCFCA

Summary Introduction

To determine:

In this case study, Jamika faces three incidents which she did not handle well. We will describe here the better way in which these would have been handled.

Introduction:

In first incident with Marianne receptionist, she did not handle professionally and shouted in open about two employees going on unauthorized leave. In second incident, she calls Sharon, a manager at other saloon and airs her anger unapologetically.

In third incident, she refuses to entertain helping hand by Victoria, a good employee to tackle the crisis and help to solve the issue amicably. In three incidents she needed to have shown patience and professionalism.

Expert Solution & Answer

Trending nowThis is a popular solution!

See solution

Check out sample textbook solution

Students have asked these similar questions

Seher has a specific background in research. She manages staff that provides research support to another department that delivers behavioral health services to youth. Seher supports her staff and is very organized; however, she often takes a very black and white view of issues. Upper-level leadership values Seher’s latest research on the therapeutic division’s services. Seher is very motivated and driven and expects the same from her staff. Manager 2: Ali has a strong background in social science research and evaluation. He manages staff that work on different projects within the agency. He is known as a problem solver and is extremely supportive of her staff. He is very organized and has a wealth of experience in evaluation of family services. Ali is very capable and can sometimes take on too much. The managers are sensing that staff is becoming overworked as everyone takes on increased responsibilities due to high staff turnover. Staff has also mentioned that Sara’s "glass…

Management theories are concepts surrounding recommended management strategies, which may include tools such as frameworks and guidelines that can be implemented in modern organizations. Generally, professionals will not rely solely on one management theory alone, but instead, introduce several concepts from different management theories that best suit their workforce and company culture. Briefly discuss the main theories of management. State the proponents in each category?

Effective management is a crucial element in any organization's success. It encompasses the planning, organizing, leading, and controlling of resources and processes to achieve specific goals and objectives. A skilled manager not only ensures that tasks are completed efficiently but also fosters a productive and harmonious work environment. By providing clear direction, delegating tasks, motivating teams, and monitoring progress, managers play a pivotal role in guiding their teams toward success. However, the art of management is multifaceted and continually evolving, with new challenges and opportunities emerging in the modern business landscape. Question: What do you think are the most significant challenges that managers face in today's fast-paced and ever-changing business environment, and how can they adapt to address these challenges effectively?