Essentials of Business Communication (MindTap Course List)
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 1, Problem 1.7AAC
Summary Introduction

To determine:

Whether the listening skills and behaviors of individuals differ depending on the career they opt for. A list of verbal and non-verbal cues has to be prepared for each member of different professions like business executive, teacher, physician, police officer, attorney, accountant, administrative assistant, mentor or team leader that would display to show if he is listening.

Introduction:

Good communication skills, inter-personal and intra-personal skills, oral and written skills all matter a lot while seeking a good job irrespective of the profile. However, some jobs depend more on hard skills while some look for soft skills.

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