Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Question
Chapter 1, Problem 14EE
Summary Introduction
To rate:
The situation: "When I am working on a group project and someone doesn't pull a fair share of the load, I am more likely to complain to my friends than to confront the slacker."
Introduction:
In this situation, there is a need to explain the behaviour or outlook of mine towards working on a group project and if someone doesn't pull a fair share of the load, whether I am more likely to complain to my friends than to confront the slacker.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Managing a variety of personalities can be challenging for an employer who has a mix of Gen Y, Gen X, and Baby Boomer employees. As a manager, it is important to have some knowledge of psychology. It is your job to make sure everyone on your team is being as productive as possible, even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effective your employees will carry out their assignments. Devora Zack writes in her book Managing for People Who Hate Managing: "Flexing your style means being versatile in how you lead, communicate and motivate. A tough approach propels one employee; mild-mannered encouragement inspires another. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organizations? Examine the applicable traits managers must have to manage a wide range of personalities in the workplace.
Managing a variety of personalities can be challenging for an employer who has a mix of Gen Y,Gen X and Baby Boomer employees. As a manager it is important to have some knowledge ofpsychology. It is your job to make sure everyone on your team is being as productive as possible,even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effectively your employeeswill carry out their assignments. Devora Zack writes in her book Managing for People Who HateManaging: "Flexing your style means being versatile in how you lead, communicate andmotivate. A tough approach propels one employee; mild-mannered encouragement inspiresanother. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organisations? Examine theapplicable traits managers must have to manage a wide range of personalities in the workplace
Managers hope they'll never have to deal with employee drug abuse in operating a hotel, but the fact is that it does happen. In this case, Amber, an administrative assistant started out well, but began to adopt strange and inconsistent behavior. Her work was maintained pretty well, but she began arriving late and calling in sick often, especially right around the time she got paid. She began borrowing and failing to repay money, and then started showing a short temper on the phone with customers. After being found in the ladies room sniffing white powder, she was confronted about a cocaine problem, and reacted by quitting immediately, leaving a hole in the organization for months before a replacement could be found and replaced.
Experts believe the employer's actions were wrong, waiting too long to confront Amber, and focusing on accusations instead of criticizing behavior directly related to work, such as lateness and rudeness to clients. They also point out that Amber should have…
Chapter 1 Solutions
Management (MindTap Course List)
Ch. 1 - Prob. 1OTJVCCh. 1 - Prob. 2OTJVCCh. 1 - Prob. 3OTJVCCh. 1 - Prob. 1DQCh. 1 - Prob. 2DQCh. 1 - Prob. 3DQCh. 1 - Prob. 4DQCh. 1 - Prob. 5DQCh. 1 - Prob. 6DQCh. 1 - Prob. 7DQ
Ch. 1 - Prob. 8DQCh. 1 - Prob. 9DQCh. 1 - Prob. 10DQCh. 1 - Prob. 1EECh. 1 - Prob. 2EECh. 1 - Prob. 3EECh. 1 - Prob. 4EECh. 1 - Prob. 5EECh. 1 - Prob. 6EECh. 1 - Prob. 7EECh. 1 - Prob. 8EECh. 1 - Prob. 9EECh. 1 - Prob. 10EECh. 1 - Prob. 11EECh. 1 - Prob. 12EECh. 1 - Prob. 13EECh. 1 - Prob. 14EECh. 1 - Prob. 15EECh. 1 - Prob. 16EECh. 1 - Prob. 17EECh. 1 - Prob. 18EECh. 1 - Prob. 1SGBCh. 1 - Prob. 1EDCh. 1 - Prob. 2EDCh. 1 - Prob. 3EDCh. 1 - Prob. 1CFCACh. 1 - Prob. 2CFCACh. 1 - Prob. 3CFCA
Knowledge Booster
Similar questions
- Managers hope they'll never have to deal with employee drug abuse in operating a hotel, but the fact is that it does happen. In this case, Amber, an administrative assistant started out well, but began to adopt strange and inconsistent behavior. Her work was maintained pretty well, but she began arriving late and calling in sick often, especially right around the time she got paid. She began borrowing and failing to repay money, and then started showing a short temper on the phone with customers. After being found in the ladies room sniffing white powder, she was confronted about a cocaine problem, and reacted by quitting immediately, leaving a hole in the organization for months before a replacement could be found and replaced. Experts believe the employer's actions were wrong, waiting too long to confront Amber, and focusing on accusations instead of criticizing behavior directly related to work, such as lateness and rudeness to clients. They also point out that Amber should have…arrow_forwardWhich of the following is a function of management? Select one: a. Behavior O b. Achievement O c. None of the above O d. Motivationarrow_forwardThere is a saying - "Employees join companies but leave managers." What is the meaning of the above 'saying'? Do you agree with this? What role Manager can play in motivating and retaining employees?arrow_forward
- Working Hard at Being Fair City Mortgage is a medium-size mortgage company that employs about 25 people. Jenny Hernandez, who has been with the company for 10 years, is the production manager who oversees its day-to-day operations. Reporting to Jenny are loan originators (salespeople), closing officers, mortgage underwriters, and processing and shipping personnel. Jenny is proud of the company and feels as if she has contributed substantially to its steady growth and expansion. The climate at City Mortgage is very positive. People like to come to work because the office environment is comfortable. They respect each other at the company and show tolerance for those who are different from themselves. Whereas at many mortgage companies it is common for resentments to build between people who earn different incomes, this is not the case at City Mortgage. Jenny’s leadership has been instrumental in shaping the success of City Mortgage. Her philosophy stresses listening to employees and then…arrow_forwardManagers, who believe in Theory X adopt the following assumptions: Select one or more alternatives: work is a natural part of life and people generally like it. managers need to constantly control their subordinates. people dislike responsibility and they prefer to be directed. people generally do not like to work at try to avoid it as much as possible.arrow_forwardFive years ago when Bobby Bret joined Crystal Productions as a junior accountant, he felt that he was on his way up. He had just graduated with a B+ average from college, where he was well liked by his peers and faculty and had been an officer in several student organizations. Bobby had shown a natural ability to get along with people as well as to get things done. He remembered what Roger Friedman, the controller at Crystal Productions, had told him when he was hired: “I think you will do well here, Bobby. You’ve come highly recommended. You are the kind of guy that can expect to move right on up the ladder.” Bobby felt that he had done a good job at Crystal Productions and everybody seemed to like him. In addition, his performance appraisals had been excellent. However, after five years he was still a junior accountant. He applied for two senior accountant positions that were open, but they were both filled by people hired from outside the firm. When the accounting…arrow_forward
- As I go through my tasks for the day, I see myself in how I do my chores as I tick off one task at a time in my to-do list. And I realize, oh yes, my work outputs are part of what makes me “me." * O A. Gilbert Ryle B. Maurice Merleau-Ponty O C. Sigmund Freud O D. John Lockearrow_forwardfrom the stament do you agree that managers should not be able to hire whomever they want ? Managers should not be able to hire whomever they want especially if there is a particular level that is needed within the company and their company needs. I agree that a manager should be able to hire someone that they feel would be the best fit for what they are looking for. I think that everyone should most definitely have a chance or an opportunity to prove themselves that they are capable of upholding the needs of the company. I think that if managers hire just anyone and then they might get themselves in a situation that may need to make sure that those agents or employees are up-trained enough to ensure that their needs are met. When we go down this route, we have to make sure that the employees have retained the information and the expectations that are needed to do the job at hand. I feel like managers who make sure that their expectations are clear and precise so they know the type…arrow_forwardAccording to the research in our text book, 26% of new managers feel they are unprepared to transition into management roles 58% of new managers don’t receive any training to help them make the transition 50% of first-time managers fail in that transition It seems moving to a management position isn’t easy as these statistics indicate. What could organizations do to make the transition into a management role easier? If you have found yourself making the transition from peer to manager, you know how difficult it can be. If you have not had that opportunity, you likely will at some point in your career. The below video gives some great practical advice on how to navigate this professional transition.arrow_forward
- Being a manager, motivating yourself and leading your team are important to your work effectiveness. Many research findings showed that the effects of poor motivation at the workplace can lead to higher staff turnover, lower levels of engagement just to name a few. Other research findings also showed that leadership styles play important roles in influencing work motivation. Use your current work organization or the organization you worked before, evaluate the work motivation of your subordinates/colleagues. Then write a report for a senior manager in your organization on how the work motivation could be further improved for better work efficiency and effectiveness of the organization.In your report, you should make use of the course concepts and do not answer the question simply in descriptive and anecdotal terms, but present it in the form of critical analysis mainly based on the theories/concepts of motivation and your chosen work situation. Please state assumptions where necessary.…arrow_forwardYounger people entering the workforce today truly "get it." Family and friends come first-career success, wealth, and material possessions are not the keys to happiness. Balance is important How should managers motivate and lead these less materialistic employees?arrow_forwardFrom the following management styles (e.g., Task Vs. People-Centered Style, Participatory, Directing, or Teamwork Styles, Autocratic, Participative, and Free-reign styles, etc.). What combinations of management styles might you use in the below situations and why? Your employees are having trouble getting the job done. Their performance as a whole is less than expected. You have an employee who is very motivated but has little experiencearrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub