You are the manager of two team members who just can’t seem to get along. For instance, Juan always refers to people by their full name i.e. Mr. Jones while John always uses their first name i.e. Sam. When instructions are given as to what needs to be done Sam wants to get right to it while Juan always asks many, many questions to ensure full understanding as to what you want them to do. Juan prefers to involve all team members in deciding the best way to meet their productivity goals while John thinks everyone knows what to do and so each is responsible for their own performance. John doesn’t like wasting time asking on the “touchy-feely” information from his co-workers, so he rarely asks others what their plans are for the weekend or inquires about their family members. Juan seems to thrive on those “touchy-feely” interactions and expresses genuine interest in others. Finally, Juan is okay with working diligently everyday because he has a goal of becoming a manager in the company in three years. John believes Juan’s 3-year plan is not realistic as he thinks there are too many things that can change in three years, so it is a waste of time to think that far ahead. He sets career goals no more than 6 months – 1 year in the future. Using each of Hofstede’s 5 cultural dimensions, compare these two co-workers to help determine why they think and behave so differently. Reminder, the dimensions are: Power distance, Individualism vs Collectivism, Masculinity vs Femininity, Uncertainty Avoidance and Time Orientation.
You are the manager of two team members who just can’t seem to get along. For instance, Juan always refers to people by their full name i.e. Mr. Jones while John always uses their first name i.e. Sam. When instructions are given as to what needs to be done Sam wants to get right to it while Juan always asks many, many questions to ensure full understanding as to what you want them to do. Juan prefers to involve all team members in deciding the best way to meet their productivity goals while John thinks everyone knows what to do and so each is responsible for their own performance. John doesn’t like wasting time asking on the “touchy-feely” information from his co-workers, so he rarely asks others what their plans are for the weekend or inquires about their family members. Juan seems to thrive on those “touchy-feely” interactions and expresses genuine interest in others. Finally, Juan is okay with working diligently everyday because he has a goal of becoming a manager in the company in three years. John believes Juan’s 3-year plan is not realistic as he thinks there are too many things that can change in three years, so it is a waste of time to think that far ahead. He sets career goals no more than 6 months – 1 year in the future.
Using each of Hofstede’s 5 cultural dimensions, compare these two co-workers to help determine why they think and behave so differently. Reminder, the dimensions are: Power distance, Individualism vs Collectivism, Masculinity vs Femininity, Uncertainty Avoidance and Time Orientation.
Communication is one of the major parts of a workplace. One kind of communication that takes place in the workplace is known as cross-cultural communication. Cross-cultural communication refers to communication between two people or individuals who have different ideas or ways of working styles, setting goals or visions, different races, and many other things. Cross-cultural communication can be a major challenge to overcome in the workplace.
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