Without Wait-Tracking System With Wait-Tracking System 24 31 67 11 17 14 20 18 31 12 44 37 12 9 23 13 16 12 37 15 6. Suppose that the average waiting time for a patient at a physician’s office is just over 29 minutes. To address the issue of long patient wait times, some physicians’ offices are using wait-tracking systems to notify patients of expected wait times. Patients can adjust their arrival times based on this information and spend less time in waiting rooms. The following data show wait times (in minutes) for a sample of patients at offices that do not have a wait-tracking system and wait times for a sample of patients at offices with such systems. (Please refer to the PatientsWait Data). a. What are the mean and median patient wait times for offices with a wait tracking system? What are the mean and median patient wait times for offices without a wait-tracking system? b. What are the variance and standard deviation of patient wait times for offices with a wait-tracking system? What are the variance and standard deviation of patient wait times for visits to offices without a wait-tracking system? c. Create a box plot for patient wait times for offices without a wait-tracking system. d. Create a box plot for patient wait times for offices with a wait-tracking system. e. Do offices with a wait-tracking system have shorter patient wait times than offices without a wait-tracking system? Explain.

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Author:Amos Gilat
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Without Wait-Tracking System With Wait-Tracking System
24 31
67 11
17 14
20 18
31 12
44 37
12 9
23 13
16 12
37 15

6. Suppose that the average waiting time for a patient at a physician’s office is just over
29 minutes. To address the issue of long patient wait times, some physicians’ offices are
using wait-tracking systems to notify patients of expected wait times. Patients can adjust
their arrival times based on this information and spend less time in waiting rooms. The
following data show wait times (in minutes) for a sample of patients at offices that do not
have a wait-tracking system and wait times for a sample of patients at offices with such
systems.
(Please refer to the PatientsWait Data).
a. What are the mean and median patient wait times for offices with a wait tracking system?
What are the mean and median patient wait times for offices without a wait-tracking system?
b. What are the variance and standard deviation of patient wait times for offices with a
wait-tracking system? What are the variance and standard deviation of patient wait times for
visits to offices without a wait-tracking system?
c. Create a box plot for patient wait times for offices without a wait-tracking system.
d. Create a box plot for patient wait times for offices with a wait-tracking system.
e. Do offices with a wait-tracking system have shorter patient wait times than offices without
a wait-tracking system? Explain.

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