A travel agency is concemed with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of five errors per itinerary a. What are the three-sigma control limits for these defects? The UCL, equalsand the LCL, equals. (Enter your responses rounded to three decimal places. If your answer for LCL, is negative, enter this value as 0.) b. A client scheduled a trip to Dallas. Her itinerary contained five errors. Interpret this information. O A. The number of defects is within the control limits, so it is assumed that the process is n t in control. OB. The number of defects is within the control limits, so it is assumed that the process is in control. C. The number of defects is greater than the upper control limit, so the process is not in control. D. The number of defects is less then the lower control limit, so the process is not in control.