2. Sarah is a newly recruited revenue manager of Rose hotel that is a 300-room family owned hotel in Pasadena, California. She is the head of the reservation department with two reservation staff members. She is also in charge of pricing, inventory allocation and other booking issues. It is important to calculate the anticipation of no-shows so that Sarah can decide number of overbookings to accept. If a hotel can estimate the most accurate number of no show and set its overbooking level at that number, it will be able to achieve the highest revenue possible by making sure all the rooms go occupied. No-Shows 0 1 2 3 4 5 Total Number of occurrences 6 12 12 15 9 6 60 Probability Number of no-show a. A table above illustrates statistics of no-show occurrences last two months. i. How many numbers of overbooking order can Sara accept? Why? (Hint: please consider average number of no-shows). Average number of no-shows = Sum of (Number of no-shows guests X no-shows probability) occurencies of the number of no-show guests total number of days recorded Probability

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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2. Sarah is a newly recruited revenue manager of Rose hotel that is a 300-room family owned
hotel in Pasadena, California. She is the head of the reservation department with two
reservation staff members. She is also in charge of pricing, inventory allocation and other
booking issues. It is important to calculate the anticipation of no-shows so that Sarah can decide
number of overbookings to accept. If a hotel can estimate the most accurate number of no show
and set its overbooking level at that number, it will be able to achieve the highest revenue
possible by making sure all the rooms go occupied.
No-Shows
0
1
2
3
4
5
Total
Number of occurrences Probability
6
12
12
15
9
6
60
Number of no-show
a. A table above illustrates statistics of no-show occurrences last two months.
i. How many numbers of overbooking order can Sara accept? Why?
(Hint: please consider average number of no-shows).
Average number of no-shows = Sum of (Number of no-shows guests X no-shows probability)
Probability
occurencies of the number of no-show guests
total number of days recorded
4
Transcribed Image Text:2. Sarah is a newly recruited revenue manager of Rose hotel that is a 300-room family owned hotel in Pasadena, California. She is the head of the reservation department with two reservation staff members. She is also in charge of pricing, inventory allocation and other booking issues. It is important to calculate the anticipation of no-shows so that Sarah can decide number of overbookings to accept. If a hotel can estimate the most accurate number of no show and set its overbooking level at that number, it will be able to achieve the highest revenue possible by making sure all the rooms go occupied. No-Shows 0 1 2 3 4 5 Total Number of occurrences Probability 6 12 12 15 9 6 60 Number of no-show a. A table above illustrates statistics of no-show occurrences last two months. i. How many numbers of overbooking order can Sara accept? Why? (Hint: please consider average number of no-shows). Average number of no-shows = Sum of (Number of no-shows guests X no-shows probability) Probability occurencies of the number of no-show guests total number of days recorded 4
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