Which of the following statements are true? (Check all that apply.) Multiple select question. Measuring and reporting quality costs does not solve quality problems. As managers become more experienced in balancing prevention and appraisal activities, the need for quality cost reports often increases. Lost sales arising from customer ill will are generally not found on quality control reports. Decreases in quality costs generally occur as soon as improvement programs are implemented.
Which of the following statements are true? (Check all that apply.) Multiple select question. Measuring and reporting quality costs does not solve quality problems. As managers become more experienced in balancing prevention and appraisal activities, the need for quality cost reports often increases. Lost sales arising from customer ill will are generally not found on quality control reports. Decreases in quality costs generally occur as soon as improvement programs are implemented.
Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter13: The Balanced Scorecard: Strategic-based Control
Section: Chapter Questions
Problem 12E: Consider the following quality improvement strategy as expressed by a series of if-then statements:...
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Which of the following statements are true? (Check all that apply.)
Multiple select question.
Measuring and reporting quality costs does not solve quality problems.
As managers become more experienced in balancing prevention and appraisal activities, the need for quality cost reports often increases.
Lost sales arising from customer ill will are generally not found on quality control reports.
Decreases in quality costs generally occur as soon as improvement programs are implemented.
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