When resistance to change is based on insufficient, incorrect, or misleading information, managers should use O a. Negotiation b. Education and communication c. Coercion d. Change manipulation e. Participation as an approach to manage resistance
When resistance to change is based on insufficient, incorrect, or misleading information, managers should use O a. Negotiation b. Education and communication c. Coercion d. Change manipulation e. Participation as an approach to manage resistance
Chapter16: Managerial Communication
Section: Chapter Questions
Problem 9CRQ: How can barriers to effective communication be overcome by managers?
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
Transcribed Image Text:When resistance to change is based on insufficient, incorrect, or misleading information, managers should use
a. Negotiation
b. Education and communication
C. Coercion
d. Change manipulation
e. Participation
as an approach to manage resistance.
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