When communicating through the phone, the following communication methodscan be used EXCEPT: *ReadingO Nonverbal expressionListeningTalkingEmpowerment is all of the following EXCEPT:Having the appropriate communication skillsO Supporting innovationO Giving the employees the time to find the information they needProviding employees with up-to-date company news

Communication can be defined as the process by which the information is shared between the people of…

Answered: When communicating through the phone,…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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As a manager what strategies can you employ, when difficult messages have to be delivered directly and authentically to your top employee. Please explain how it can and be delivered with grace, politeness, and understanding?
situation 2 You work as a salesperson for a company. You unknowingly sold a product that has proven defective to multiple customers. Determine the audience(s) you will need to contact to explain this situation.Analyze the dimensions of the context, whether physical, social, chronological or cultural, that could affect whether the desired message is carried.What is the most appropriate channel and means of communication to work with this situation? Because?If you had to use more than one channel, which ones would you use and in what order?Write a letter with at least 3 paragraphs with the content that this communication would have, which is based on the channel and the selected means of communication.
Your business messages must represent the views Select one: a. of your organization Ob. of your department c. of your head of department d. of you
Visual Communication Learning Objective Use design principles to create visual aids that delight viewers. Follow an iterative design process to receive and incorporate feedback. Why this Activity? A visual aid can communicate a message at a single glance. There will be projects, both in class and at work, when you will present information and deliver a call to action. A visual aid—a slide deck, diagram, infographic, poster, etc.—can help your audience quickly understand the message you wish to communicate. Yet you may have seen a poster with a font too small to read or a slide presentation that hurt your eyes. There are fundamental design principles that contribute to an effective visual experience. As you learn about these principles, you can create visual aids that are pleasing to the eye and motivate your audience to engage. Criteria for Completion These are the steps that you should complete to earn this toolbox activity: Consider the Context: Identify a situation at work or in…
Review the section of the text that talks about selecting the best channel for communication. Suggest the best communication channels for the following messages. Assume that all ten channels shown are available, ranging from face-to-face conversations to instant messages, blogs, and wikis. Your firm must respond to a notice from the Internal Revenue Service announcing that the company owes a penalty because it under-reported its income in the previous fiscal year. Justify your choices based on the richness of each channel.
ARTICLE ONE Business Communication: Do It Like a Pro by Julie Cave ARTICLE TWO The True Value of Internal Communication by Brad Chuck ARTICLE THREE 5 Easy Ways to Improve Customer Communication for Your Business by Abhishek Talreja In the essay you should summarize the articles briefly, compare them, find similarities and differences. Find out if the articles cover the same issues or different issues. Discuss the topic by adding your own comments and idea
Communication between people or organisations through letters is known as: a. Circulation b. Continuation c. Paragraphing d. Correspondence
Review the section of the text that talks about selecting the best channel for communication. Suggest the best communication channels for the following messages. Assume that all ten channels shown are available, ranging from face-to-face conversations to instant messages, blogs, and wikis. As part of a task force to investigate cell phone marketing, you need to establish a central location where each team member can see general information about the task as well as add comments for others to see. Task force members are located throughout the country. You are sitting on the couch in the evening watching TV when you suddenly remember that you were supposed to send a Jeremy some information about a shared project. Should you text him right away before you forget? As an event planner, you have been engaged to research sites for a celebrity golf tournament. What is the best channel for conveying your findings to your boss or planning committee? You want to persuade your manager to…
According to a recent survey by the Graduate Management Admission Council, employers rank the ability to listen number two among 25 skills they demand in new graduate business school hires, placing it above writing ability, presentation skills, or quantitative analysis. Yet, it is generally acknowledged that of the four primary communication activities—speaking, listening, writing, and reading—listening is the most difficult to master. Discuss why you agree or disagree that listening is the most challenging communication skill to master. Provide an example of a technique to improve listening skills.
Of the five statements below, which is the main point of the five:a) Listening is essential for serving customers.b) Writing skills are needed for external communication.c) Employees need communication skillsd) Employees need excellent presentational skillse) Assertiveness is a necessary skill for advancement
In an ideal communication situation, one party would be able to encode their message in such a way that the receiving party would understand it exactly as intended
The communication channel is the system used to deliver the message. Select one: True False

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