What would be a good job title Summary: Serve as receptionist to the Human Resources department. Assist with new hire process, including orientation. Maintain records. Perform administrative support duties. Serve as receptionist to the HR department. General administrative support to all HR functions. 60% • Serve as receptionist. Greet callers or visitors and direct appropriately. Answer questions. Relay messages as necessary. • Perform administrative functions, such as administering employment tests, scheduling meetings, distributing paperwork and mail, recording employment applications, processing changes, completing data entry, handling sympathy or get-well gifts, etc. • Maintain office supplies and equipment, which includes producing name tags for all staff. • May process employment verification requests on a back-up basis. • May process parking tickets and create proxy cards in support of Loss Prevention. • Assist HR with other projects as assigned. Process new hires. 20 % • Complete new hire set-up. • Conduct portions of new hire orientation. Maintain records. 20% • Update New Hire information in HRIS. File new personnel folders and I-9s. • File and purge applications Competency: To perform the job successfully, an individual should demonstrate the following competencies: 1. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. 2. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. 3. Written Communication - Writes clearly and informatively; Varies writing style to meet needs and present technical information in an understandable manner; Presents numerical data effectively; Able to read and interpret written information. 4. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. 5. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions. 6. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. 7. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 8. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 9. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications Education and/or Experience: • HS diploma/G.E.D. • 1-2 years office, clerical or receptionist experience. Office/Clerical Experience: • Typing Skills of 20 net wpm • Alphanumeric Skills of 4,000 net cph • Numeric Skills of 4,000 net cph • Checking Standard overall score of 97 Computer Skills: • Human Resource systems • Internet • Spreadsheet and Word Processing software Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. • Frequent talking and hearing. • Regular sitting. • Occasional standing and walking. • Specific vision abilities required by this job include close vision.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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What would be a good job title

Summary: Serve as receptionist to the Human Resources department. Assist with new hire
process, including orientation. Maintain records. Perform administrative support duties.
Serve as receptionist to the HR department. General administrative support to all HR
functions. 60%
• Serve as receptionist. Greet callers or visitors and direct appropriately. Answer questions.
Relay messages as necessary.
• Perform administrative functions, such as administering employment tests, scheduling
meetings, distributing paperwork and mail, recording employment applications,
processing changes, completing data entry, handling sympathy or get-well gifts, etc.
• Maintain office supplies and equipment, which includes producing name tags for all staff.
• May process employment verification requests on a back-up basis.
• May process parking tickets and create proxy cards in support of Loss Prevention.
• Assist HR with other projects as assigned.
Process new hires. 20 %
• Complete new hire set-up.
• Conduct portions of new hire orientation.
Maintain records. 20%
• Update New Hire information in HRIS. File new personnel folders and I-9s.
• File and purge applications
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
1. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps
emotions under control; Remains open to others' ideas and tries new things.
2. Oral Communication - Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification; Responds well to questions; Demonstrates group presentation
skills; Participates in meetings.
3. Written Communication - Writes clearly and informatively; Varies writing style to meet
needs and present technical information in an understandable manner; Presents numerical
data effectively; Able to read and interpret written information.
4. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works
with integrity and ethically; Upholds organizational values.
5. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment;
Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions.
6. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
7. Quantity - Meets productivity standards; Completes work in timely manner; Strives to
increase productivity; Works quickly.
8. Adaptability - Adapts to changes in the work environment; Manages competing demands;
Changes approach or method to best fit the situation; Able to deal with frequent change,
delays, or unexpected events.
9. Dependability - Follows instructions, responds to management direction; Takes responsibility
for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person
with an alternate plan.
Qualifications
Education and/or Experience:
• HS diploma/G.E.D.
• 1-2 years office, clerical or receptionist experience.
Office/Clerical Experience:
• Typing Skills of 20 net wpm
• Alphanumeric Skills of 4,000 net cph
• Numeric Skills of 4,000 net cph
• Checking Standard overall score of 97
Computer Skills:
• Human Resource systems
• Internet
• Spreadsheet and Word Processing software
Physical Demands: The physical demands described here are representative of those that must
be met by a staff member to successfully perform the essential functions of this job.
• Frequent talking and hearing.
• Regular sitting.
• Occasional standing and walking.
• Specific vision abilities required by this job include close vision.

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