What problems arise from the use of out-of-date technology?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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  1. What problems arise from the use of out-of-date technology?

  2. Why is the FAA relying on ancient hardware and software?

  3. Why will it take several years to convert to new hardware and software? What prob-

    lems are the controllers likely to encounter in the conversion process?

  4. What options are available to the FAA? Hint: Do some additional research.

  5. As a governmental agency, costs and funding are an important issue. Are there ways to

    minimize the issues with cost?

  6. Write a report to management that describes the primary cause of the problems, a de-

    tailed plan to solve them, and show how the plan solves the problems and describe any other benefits it will provide.

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Why will it take several years for FAA to convert to new hardware and software? What problems are the controllers likely to encounter in the conversion process?

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