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Suggest how British Airways can make use of CRM to turnaround situation and reap benefits ?
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- By using Michael Porter’s five forces model, evaluate airline industry.please provide detailed answer.Discuss three major problems experienced by the management of Superview Company detailing how they could have been avoided.SWOT Analysis Uber Ridesharing Opportunities What is the unique opportunity that the company is trying to take advantage of? Does the target market have any unfulfilled needs that the company can satisfy? Are there emerging target markets with needs that the company can satisfy? Are there ways the company and its competitors can benefit from working together? Are there opportunities for collaborating with customers to build a brand presence? Describe and analyze if market demand is increasing? Are there changes in the government regulations that will affect the company? Describe any emerging global issues that will affect the company?
- Are airline companies customer-oriented or product-oriented and why ?During the economic downturn arising from the COVID -19 pandemic in South Africa the government created the Covid-19 Loan Guarantee Scheme which provided loans, substantially guaranteed by government, to eligible businesses to assist them Funds borrowed from this scheme, through the banking industry, can be used for operational expenses, such as salaries, rent and lease agreements and contracts with suppliers. The scheme however has not been as great a success as had been envisaged. a) Describe how the scheme works; b) Analyse the reasons why the uptake has been so poor; c) Identify the losses which are being guaranteed by government; and d) Propose changes which could be introduced to improve the scheme.Chapter 17 discusses perceived risks. Whatperceived risk is Amazon reducing? How?
- (a) There are many types of airlines involved in the air cargo business. Think of an airline that you are familiar with. Determine the characteristics of this airline (e.g. aircraft fleet, services provided, products, service quality and service coverage) and its classification by the air cargo business. b) With reference to the same airline, critique on three (3) key challenges the airline is likely to face in terms of managing its revenue.What problems does overcasting demand create within a supply chain? What problems does under forecasting demand create? What can a company do to resolve the problem of forecasting accuracy? Discuss the impact that current transportation issues may have on supply managers.What is the ultimate driver of success for any airline? 1) Financial health 2) Size of the company 3) Number of passengers transported 4) Number of airplanes in their fleet