we decide the order of questions in a survey, we should put the hardest questions at the beginning since respondent engagement at the beginning of the survey is likely to be the highest and they have the energy and resources needed to handle difficult questions.
we decide the order of questions in a survey, we should put the hardest questions at the beginning since respondent engagement at the beginning of the survey is likely to be the highest and they have the energy and resources needed to handle difficult questions.
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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When we decide the order of questions in a survey, we should put the hardest questions at the beginning since respondent engagement at the beginning of the survey is likely to be the highest and they have the energy and resources needed to handle difficult questions.
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