Two of your project team members approach you with a conflict that they are having with each other over the technical approach to their work. One of the two people is very aggressive, and tries to get you to make a decision quickly. The other team member is quiet, and seems less willing to talk about the issue. The conflict is starting to cause delays, and you need to reach a decision quickly. You spend the weekend studying conflict resolution techniques, which is an example of ______. A. Contributing to the project management body of knowledge B. Maslow’s Hierarchy of Needs C. Enhancing personal professional competence D. Confronting (or problem-solving) You are managing a software project. The stakeholders have found a few requirements that were missed in the initial Project Scope Statement. You put the requested changes through change control and they are approved so you need to update the Scope Statement to include the new work. Where can you find the most updated version of the Scope Statement? A. In the Document Repository B. In the Configuration Management System C. In the Project Management Plan D. In the Communications Management Plan

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Two of your project team members approach you with a conflict that they are
having with each other over the technical approach to their work. One of the
two people is very aggressive, and tries to get you to make a decision quickly.
The other team member is quiet, and seems less willing to talk about the
issue. The conflict is starting to cause delays, and you need to reach a decision
quickly. You spend the weekend studying conflict resolution techniques,
which is an example of ______.
A. Contributing to the project management body of knowledge
B. Maslow’s Hierarchy of Needs
C. Enhancing personal professional competence
D. Confronting (or problem-solving)

You are managing a software project. The stakeholders have found a few
requirements that were missed in the initial Project Scope Statement. You
put the requested changes through change control and they are approved so
you need to update the Scope Statement to include the new work. Where can
you find the most updated version of the Scope Statement?
A. In the Document Repository
B. In the Configuration Management System
C. In the Project Management Plan
D. In the Communications Management Plan

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