Assignment: Chapter 11 Professionalism at Work: Business Etiquette, Teamwork, and MeetingsBack to AssignmentAttempts2. Communicating Face-to-Face on the JobAverage / 6Face-to-face communication skills are important for career success and organizational effectiveness. Therefore, it is important to understandinterpersonal speaking techniques.000creates an unintentional impression that the statement is a question.Which of the following are etiquette guidelines that promote positive workplace conversations? Check all that apply.Act professionally in social situations.Critique others when you feel it is appropriate.Avoid discussions of art and culture.Avoid negative remarks.Choose appropriate conversational topics. Read the scenario, and answer the questions.You have been working in an entry-level position in Raytheon's Environmental Health and Safety division for the last six months. You arepart of a team that reviews safety reports, enters the information into the database, and compiles statistical analyses of the results foryour superior, Jack Blum.Today, Mr. Blum stopped by your desk to chat. He asked how you were doing and commented on the weather. He complimented you onyour team's previous statistical analysis and then proceeded to point out several errors in your team's current report.What is the information your superior is trying to deliver?You are ready for a promotionHe wants you to correct the errors in the current reportHe is worried about the functionality of your teamWhat can you do to respond effectively to criticism from your coworker?Prejudge her remarksLearn from criticismArgue with her assessment

Effective face-to-face communication is a critical skill in the workplace, contributing to career success and organizational effectiveness. Understanding interpersonal speaking techniques, including etiquette guidelines, is essential for fostering positive workplace conversations.Correct Options:Act professionally in social situations:This is correct as maintaining professionalism in social situations contributes to a positive and respectful workplace environment.Avoid negative remarks:This is correct because avoiding negative remarks helps maintain a constructive and supportive atmosphere in the workplace.Choose appropriate conversational topics:This is correct as selecting suitable topics ensures that conversations contribute positively to the work environment.Incorrect Options:Critique others when you feel it is appropriate:This is incorrect as a guideline. While constructive feedback is valuable, critiquing others should be done with sensitivity and in appropriate settings, not necessarily whenever one feels it is appropriate.Avoid discussions of art and culture:This is incorrect as a general guideline. While sensitive topics should be approached with care, discussions of art and culture can be enriching and contribute positively to workplace conversations. The key is to approach such discussions with respect for diverse perspectivesQuestion 1: What is the information your superior is trying to deliver?Correct Option:He wants you to correct the errors in the current report:This is correct. Mr. Blum is providing feedback on the current report and pointing out errors, indicating a need for corrections.Incorrect Options:You are ready for a promotion:This is incorrect because Mr. Blum's feedback is more focused on the errors in the current report rather than discussing a promotion.He is worried about the functionality of your team:This is incorrect as there's no clear indication that Mr. Blum is expressing worry about the overall functionality of the team. His feedback appears specific to the current report.Explanation: Mr. Blum is delivering constructive feedback about errors in the current report, indicating a need for corrections to improve the quality of the workQuestion 2: What can you do to respond effectively to criticism from your coworker?Correct Option:Learn from criticism:This is correct. Responding to criticism by learning from it is a constructive approach. It allows for personal and professional growth.Incorrect Options:Prejudge her remarks:This is incorrect. Prejudging criticism without considering its merit may lead to misunderstanding and hinder personal development.Argue with her assessment:This is incorrect because arguing with criticism can create a negative work environment and may not lead to improvement. Constructive dialogue is more beneficial.Explanation: Learning from criticism fosters a positive and growth-oriented mindset. It allows for self-improvement and better performance in the future. Arguing or prejudging criticism can be counterproductive and hinder professional developmentConclusion:Effective face-to-face communication involves adhering to etiquette guidelines that promote a positive and respectful workplace environment. This includes acting professionally, avoiding negative remarks, and selecting appropriate conversational topics. Constructive critique, when necessary, should be approached with sensitivity, and discussions about art and culture can be valuable if conducted with respect for diverse viewpoints.