Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
Related questions
Question
Study the illustration
Create a table evaluating the advantages and disadvantages of fin depth interviews and the suitability of in depth interviews in the context of the case presented in the illustration.

Transcribed Image Text:Pacey's, a large department store company with outlets all over the UK and more than 5,000
employees, would like to launch a "Wellness at Work" initiative. The initiative aims to
provide a range of free services to help improve employee wellbeing and morale. For
example, the free services include health checks, financial consultations, as well as support
on improving relationships and lifestyles (e.g., stop smoking).
To help plan for the initiative, the company would like to know more about employees'
experiences and needs related to three main areas:
Health and mental health wellbeing
Financial wellbeing
Relationships and lifestyles
You have been selected to join a team of consultants to lead this project. Your team has
decided to use qualitative research for this project.
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