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Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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158 Hospitality Supervision: Case Scenarios Case 67 Can I Have Another Boss Please? Case Type: Main Subjects: Who's Who: Head Case Coaching, Discrimination, Diversity ● Shakia Andrews, Executive Housekeeper Patu Manga, Houseman Katherine Norton, Director of Human Resources Thomas Waxer, Banquet Manager • • ● hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all Patu originally was also interested in an open banquet position, but he agreed with Thomas the Banquet manager that Housekeeping was the priority. Patu has recently emigrated from an African country and seemed to be very happy in his new job. This afternoon Shakia received an e-mail from the Human Resource director notifying her that Patu is complaining that he is not comfortable being a subordinate to a female boss. As Shakia was walking down to Human Resource, she was wondering how to handle the situation.
Transcribed Image Text:158 Hospitality Supervision: Case Scenarios Case 67 Can I Have Another Boss Please? Case Type: Main Subjects: Who's Who: Head Case Coaching, Discrimination, Diversity ● Shakia Andrews, Executive Housekeeper Patu Manga, Houseman Katherine Norton, Director of Human Resources Thomas Waxer, Banquet Manager • • ● hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all Patu originally was also interested in an open banquet position, but he agreed with Thomas the Banquet manager that Housekeeping was the priority. Patu has recently emigrated from an African country and seemed to be very happy in his new job. This afternoon Shakia received an e-mail from the Human Resource director notifying her that Patu is complaining that he is not comfortable being a subordinate to a female boss. As Shakia was walking down to Human Resource, she was wondering how to handle the situation.
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