Read the situation provided in the picture and answer the following question.What advice would you give Laura on improving her leadership skills andto the managers on improving their management skills? Laura is the associate director of a non-profit agency that provides assistance tochildren and families. She is the head of a department that focuses on evaluating theskill-building programs the agency provides to families. She reports directly to theagency leadership. As a whole, the agency has been cautious in hiring this yearbecause of increased competition for federal grant funding. However, they have alsosuffered high staff turnover. Two directors, three key research staff, and one staffperson from the finance department have left.Laura has a demanding schedule that requires frequent travel; however, shesupervises two managers who in turn are responsible for five staff members each.Both managers have been appointed within the last six months.Manager 1: Kelly has a specific background in research. She manages staff whoprovide research support to another department that delivers behavioral healthservices to youth. Kelly supports her staff and is very organized; however, she oftentakes a very black and white view of issues. Upper level leadership values Kelly'slatest research on the therapeutic division's services. Kelly is very motivated anddriven and expects the same from her staff.Manager 2: Linda has a strong background in social science research andevaluation. She manages staff that work on different projects within the agency. Sheis known as a problem solver and is extremely supportive of her staff. She is veryorganized and has a wealth of experience in evaluation of family services. Linda isvery capable and can sometimes take on too much.The managers are sensing that staff are becoming overworked as everyone takes onincreased responsibilities due to high staff turnover. Staff have also mentioned thatLaura's "glass half-empty" conversation style leaves them feeling dejected. Inaddition, Laura has not shared budgets with her managers, so they are havingdifficulty appropriately allocating work to staff. Laura said she has not receivedsufficient information from the finance department to complete the budgets. Thefinance department said they have sent her all the information they have available.As staff become distressed, the managers are becoming frustrated. They feel like theyare unable to advocate for their staff or solve problems without key information likethe departmental budget.

Concepts Of Leadership And Management - Leadership, is a kind of ability of a person or a group of…

Read the situation provided in the picture and answer the following question. What advice would you give Laura on improving her leadership skills and to the managers on improving their management skills?

Read the situation provided in the picture and answer the following question. What advice would you give Laura on improving her leadership skills and to the managers on improving their management skills?

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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