Question: Four employees at a fast-food restaurant each perform one of the four activities in serving a customer: greet customers, take orders, process orders, and deliver orders. The processing time for each activity is given as follows: Activity Processing time per customer Greet customer 2 seconds Take order 30 seconds Process order 60 seconds Deliver order 5 seconds Assume demand is unlimited. What is the total idle time? A. 97 seconds B. 35.75 seconds C. 60 seconds D. 143 seconds

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter12: Activity-based Management
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Problem 8E: Thayne Company has 30 clerks that work in its Accounts Payable Department. A study revealed the...
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Question:
Four employees at a fast-food restaurant each perform one of the four
activities in serving a customer: greet customers, take orders, process
orders, and deliver orders. The processing time for each activity is given
as follows:
Activity
Processing time per customer
Greet customer 2 seconds
Take order
30 seconds
Process order
60 seconds
Deliver order
5 seconds
Assume demand is unlimited. What is the total idle time?
A. 97 seconds
B. 35.75 seconds
C. 60 seconds
D. 143 seconds
Transcribed Image Text:Question: Four employees at a fast-food restaurant each perform one of the four activities in serving a customer: greet customers, take orders, process orders, and deliver orders. The processing time for each activity is given as follows: Activity Processing time per customer Greet customer 2 seconds Take order 30 seconds Process order 60 seconds Deliver order 5 seconds Assume demand is unlimited. What is the total idle time? A. 97 seconds B. 35.75 seconds C. 60 seconds D. 143 seconds
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