accounting question A customer service team has a design capacity of 200calls per day with an effective capacity of 180 calls. Whatis the team's utilization if they handle 150 calls per day?

Step 1: DefinitionUtilization measures how effectively a system uses its design capacity and is…

Answered: A customer service team has a design…

Cornerstones of Cost Management (Cornerstones Series)

4th Edition

ISBN:9781305970663

Author:Don R. Hansen, Maryanne M. Mowen

Publisher:Don R. Hansen, Maryanne M. Mowen

Chapter3: Cost Behavior

Section: Chapter Questions

Problem 38P: Friendly Bank is attempting to determine the cost behavior of its small business lending operations....

See similar textbooks

Similar questions

A boiler maintenance team services a design capacity of 8 boilers per day with an effective capacity of 8 boilers per day. What is the team's utilization if it repairs an average of 5 boilers per day?solve this
A boiler maintenance team services a design capacity of 8 boilers per day with an effective capacity of 8 boilers per day. What is the team's utilization if it repairs an average of 5 boilers per day?solve this problem
A telephone call center uses two customer service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. time period. The standard service rate is 3.0 minutes per telephone call per CSR. Assuming a target labor utilization rate of 70 percent, how many calls can these two CSRs handle during this half-hour period? Round your answer to the nearest whole number. calls
Friendly Bank is attempting to determine the cost behavior of its small business lending operations. One of the major activities is the application activity. Two possible activity drivers have been mentioned: application hours (number of hours to complete the application) and number of applications. The bank controller has accumulated the following data for the setup activity: Required: 1. Estimate a regression equation with application hours as the activity driver and the only independent variable. If the bank forecasts 2,600 application hours for the next month, what will be the budgeted application cost? 2. Estimate a regression equation with number of applications as the activity driver and the only independent variable. If the bank forecasts 80 applications for the next month, what will be the budgeted application cost? 3. Which of the two regression equations do you think does a better job of predicting application costs? Explain. 4. Run a multiple regression to determine the cost equation using both activity drivers. What are the budgeted application costs for 2,600 application hours and 80 applications?
During the most recent month at Schwab Corporation, queue time was 10.6 days, inspection time was 1.7 day, process time was 2.7 days, wait time was 12.5 days, and move time was 3.5 day. Required: a. Compute the throughput time. b. Compute the manufacturing cycle efficiency (MCE). c. What percentage of the production time is spent in non-value-added activities? d. Compute the delivery cycle time. a. Throughput time b. MCE c. Percentage of non-value-added activities d. Delivery cycle time days % % days
Schurz Corporation's management reports that its average delivery cycle time is 29 days, its average throughput time is 13.0 days, its manufacturing cycle efficiency (MCE) is 0.20, its average move time is 0.6 day, and its average queue time is 3.0 days. Required: a. What is the wait time? (Round your answer to 1 decimal place.) b. What is the process time? (Round your answer to 1 decimal place.) c. What is the inspection time? (Round your intermediate calculations and final answer to 1 decimal place.) a b C Wait time Process time Inspection time days days days
A manual assembly line is being designed for a product with annual demand = 100,000 units. The line will operate 50 wks/year, 5 shifts/wk, and 7.5 hr/shift. Work units will be attached to a continuously moving conveyor. Work content time = 42.0 min. Assume line efficiency E = 0.97, balancing efficiency Eb = 0.92, and repositioning time Tr = 6 sec. Determine: (a) hourly production rate to meet demand, (b) number of workers required.
Subject: Accounting
Need accurate answer
46. Lorenzo corporation has provided the following data for one of its products. Process time = 3 days Queue time 4 days, Inspection time 0.7 days Move time 0.3 days Wait time 9 days The throughput time for this operation would be closest to Use the following information to answer 47 -50. Thomas Ito Manufacturing Corporation has the following information. Moving time 8 days, Inspection time 2 days, Processing time 10 days, storage time 30 days 47. The total amount of value added time would be: 48. The total amount of non-value added time would be 49. The product's cycle time would 50. The manufacturing cycle efficiency would be
What is the cost behavior type if the total cost is $60,000 at activity level of 6,000 hours, and $80,000 at 9,000 hours? Why?
please answer within 30 minutes.

SEE MORE QUESTIONS

Recommended textbooks for you

Cornerstones of Cost Management (Cornerstones Ser…

Accounting

ISBN:

9781305970663

Author:

Don R. Hansen, Maryanne M. Mowen

Publisher:

Cengage Learning

Managerial Accounting

Accounting

ISBN:

9781337912020

Author:

Carl Warren, Ph.d. Cma William B. Tayler

Publisher:

South-Western College Pub

Financial And Managerial Accounting

Accounting

ISBN:

9781337902663

Author:

WARREN, Carl S.

Publisher:

Cengage Learning,

Cornerstones of Cost Management (Cornerstones Ser…

Accounting

ISBN:

9781305970663

Author:

Don R. Hansen, Maryanne M. Mowen

Publisher:

Cengage Learning

Managerial Accounting

Accounting

ISBN:

9781337912020

Author:

Carl Warren, Ph.d. Cma William B. Tayler

Publisher:

South-Western College Pub

Financial And Managerial Accounting

Accounting

ISBN:

9781337902663

Author:

WARREN, Carl S.

Publisher:

Cengage Learning,

Excel Applications for Accounting Principles

Accounting

ISBN:

9781111581565

Author:

Gaylord N. Smith

Publisher:

Cengage Learning

SEE MORE TEXTBOOKS

A customer service team has a design capacity of 200 calls per day with an effective capacity of 180 calls. What is the team's utilization if they handle 150 calls per day?