QUESTION 1, COMPULSORY EPP Book Services is a publisher of both fiction and non-fiction books, a market in which it faces significant competition with firms such as Kingdom Book Services, among others. It has innovate as an organization, while acting in a socially responsible way'. For a future meeting of the Board of Directors, the Marketing Director has been asked to prepare a presentation to discuss this in more detail. She has asked you to help her by suggesting objectives that could be used to help the company achieve its missions of 'growth' and 'innovation'. The Marketing Director has suggested that the only objective for social responsibility' will be the happiness of the workforce. Required: a) State and explain the elements EPP's mission statement Identify three possible long-term objectives each for growth and innovation /development for EPP, as requested by the Marketing Director State and explain the framework for analyzing question b) above

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
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QUESTION 1, COMPULSORY
EPP Book Services is a publisher of both fiction and non-fiction books, a market in which it faces
significant competition with firms such as Kingdom Book Services, among others.
It has recently published a new mission statement: "EPP will continue to grow and innovate as an
organization, while acting in a socially responsible way'. For a future meeting of the Board of
Directors, the Marketing Director has been asked to prepare a presentation to discuss this in more
detail. She has asked you to help her by suggesting objectives that could be used to help the
company achieve its missions of 'growth' and 'innovation'.
The Marketing Director has suggested that the only objective for ‘social responsibility' will be the
happiness of the workforce.
Required:
a) State and explain the elements EPP's mission statement
Identify three possible long-term objectives each for growth and innovation /development for
EPP, as requested by the Marketing Director
State and explain the framework for analyzing question b) above
Transcribed Image Text:QUESTION 1, COMPULSORY EPP Book Services is a publisher of both fiction and non-fiction books, a market in which it faces significant competition with firms such as Kingdom Book Services, among others. It has recently published a new mission statement: "EPP will continue to grow and innovate as an organization, while acting in a socially responsible way'. For a future meeting of the Board of Directors, the Marketing Director has been asked to prepare a presentation to discuss this in more detail. She has asked you to help her by suggesting objectives that could be used to help the company achieve its missions of 'growth' and 'innovation'. The Marketing Director has suggested that the only objective for ‘social responsibility' will be the happiness of the workforce. Required: a) State and explain the elements EPP's mission statement Identify three possible long-term objectives each for growth and innovation /development for EPP, as requested by the Marketing Director State and explain the framework for analyzing question b) above
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