Problem 5-67 (Algo) High-Low Method, Data Visualization, Issues With Data (LO 5-1, 2, 5) Mendota Foods sells a variety of food products around the world. The company engages directly with individuals with an interest in cooking by offering ideas and recipes in various staff blogs and podcasts. The management team at Mendota believes this drives brand loyalty and allows Mendota to charge a premium for its products. One initiative that Mendota has been running for the last three years is a call center with staff who can provide help and answer questions about cooking in general and Mendota products in particular. The chief financial officer is interested in learning more about the costs of this initiative and how they vary with the demands placed on the center. To help answer the question, the financial staff have collected call center volume (number of calls) and call center cost for the last 12 months. The data follow: Month Number of Calls Call Center Coats 1 $289,110 269,495 3 239,900 245,915 184, 100 282,090 254,110 284,195 10 11 12 60,925 67,325 60,425 62,175 45,425 74,325 52,275 65,775 78,025 45,425 66,875 70,075 329,170 155,075 293,810 273,285 Required: a. Prepare a scattergraph relating call center costs to call center volume. Instructions: 1. Click on a point to the right of the graph. 2. Click within the graph to place the point. 3. Enter the exact coordinates in the dialog box that appears to the right of the graph. 4. Click save. 5. To change coordinates already saved, click on a point already placed in the graph, and enter revised coordinates in the dialog box that opens.

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

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Transcribed Image Text:Problem 5-67 (Algo) High-Low Method, Data Visualization, Issues With Data (LO 5-1, 2, 5) Mendota Foods sells a variety of food products around the world. The company engages directly with individuals with an interest in cooking by offering ideas and recipes in various staff blogs and podcasts. The management team at Mendota believes this drives brand loyalty and allows Mendota to charge a premium for its products. One initiative that Mendota has been running for the last three years is a call center with staff who can provide help and answer questions about cooking in general and Mendota products in particular. The chief financial officer is interested in learning more about the costs of this initiative and how they vary with the demands placed on the center. To help answer the question, the financial staff have collected call center volume (number of calls) and call center cost for the last 12 months. The data follow: Month 1 2 3 19 10 11 12 Number of Calls Call Center Costs $ 289,110 269,495 239,900 245,915 60,925 67,325 60,425 62,175 45,425 74,325 52,275 65,775 78,025 45,425 66,875 70,075 184, 100 282,090 254,110 284,195 329,170 155,075 293,810 273,285 Required: a. Prepare a scattergraph relating call center costs to call center volume. Instructions: 1. Click on a point to the right of the graph. 2. Click within the graph to place the point. 3. Enter the exact coordinates in the dialog box that appears to the right of the graph. 4. Click save. 5. To change coordinates already saved, click on a point already placed in the graph, and enter revised coordinates in the dialog box that opens.